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Detail-oriented administrative assistant
Experience
Assistant Officer
Firmstone Money Lending Solutions
Jan 2023 - Present (2 years 10 months)
Operations Intern
Bayport Financial Services
Sep 2017 - Apr 2019 (1 year 7 months)
English Language and Literature Teacher
Tick School
Jan 2017 - Apr 2019 (2 years 3 months)
Data Entry Clerk (KYC)
Airtel Telecommunications
Apr 2016 - May 2016 (1 month)
Experienced business administration professional specializing in customer experience management.
Experience
Customer Experience and Operations Manager
Zedmobile
Jul 2024 - Jul 2024 (0 months)
Customer Experience Manager
Liquid Intelligent Technologies
Feb 2023 - Jun 2024 (1 year 4 months)
Enterprise Customer Experience Supervisor
Liquid Intelligent Technologies
Feb 2021 - Feb 2023 (2 years)
Dedicated subject teacher with expertise in Geography and English.
Experience
Subject Teacher
Riverside Day Secondary School
May 2016 - Present (9 years 6 months)
Presiding Officer
Electoral Commission of Zambia
Aug 2021 - Aug 2021 (0 months)
Polling Assistant
Electoral Commission of Zambia
Aug 2016 - Aug 2016 (0 months)
Customer-focused technical support specialist with 7+ years improving customer experience and resolutions.
Experience
Customer Service Representative
TransUnion Zambia
Dec 2022 - Present (2 years 11 months)
Front Desk Receptionist
Lilayi Lodge
Oct 2019 - Dec 2022 (3 years 2 months)
Administrative Officer
Ambitious economics student focused on operations, management, and business development.
Experience
Internship Committee Member
The University of Zambia School of Humanities and Social Sci
Dec 2023 - Oct 2024 (10 months)
Census Enumerator
Zambia Statistics Agency
Jan 2022 - Dec 2022 (11 months)
Prefect
Hillcrest National Technical School
Jan 2020 - Dec 2021 (1 year 11 months)
30k-60k USD
I am a community development officer looking to work in the arts and creative writing.
Experience
Community Development Officer
Kaoma Town Council
May 2020 - Present (5 years 6 months)
Dedicated Pharmacy Technician with expertise in patient-centered care.
Experience
Pharmacy Technician
Katale's Pharmacy
Jan 2020 - Present (5 years 10 months)
Hospital Pharmacy Intern
Levy Mwanawasa University Teaching Hospital
Jan 2019 - Present (6 years 10 months)
I am a creative learning and development professional with 5 years' experience in customer experience and training.
Experience
Training Senior
D2C Telcare
Sep 2024 - Present (1 year 2 months)
Senior Skills Development
Ison Xperiences
May 2020 - Sep 2024 (4 years 4 months)
Quality Assurance
Ison BPO
Sep 2019 - May 2020 (8 months)
50k-80k USD
Target-oriented sales professional with strong communication and leadership skills.
Experience
Fixed Wireless Access Supervisor
Airtel Zambia
Oct 2024 - Present (1 year 1 month)
Dedicated dental therapist with a passion for patient care.
Experience
Dental Therapist
St John's Medical Centre
Oct 2021 - Present (4 years 1 month)
Dental Therapist/Administration
Total Dental Care Clinic
Sep 2020 - Jun 2021 (9 months)
Dental Therapist
Dental Training School
Chartered Accountant with 14+ years in corporate finance and controls.
Experience
Finance Head
Proton Electro-Cables Ltd.
Apr 2024 - Present (1 year 7 months)
Senior Manager F&A
Quantum Group
Mar 2023 - Mar 2024 (1 year)
Finance & Operational Controller
Neelkanth Group
Apr 2021 - Feb 2023 (1 year 10 months)
Detail-oriented data management professional with strong project management skills.
Experience
Data Clerk
Mary Begg Health Service
Dec 2023 - Present (1 year 11 months)
Internet Cafe Operator
Jetrock Media
Jan 2023 - Nov 2023 (10 months)
Internal Auditor Intern
Konkola Copper Mine PLC
Jun 2022 - Dec 2022 (6 months)
Customer-focused banking specialist driving premium account growth and compliance.
Experience
Prestige Banker
Absa Bank Zambia PLC
Jan 2013 - Jan 2022 (9 years)
Retail Support Officer
Barclays Bank Zambia Ltd
Aug 2008 - Dec 2012 (4 years 4 months)
Journalism graduate passionate about virtual assistance and communication.
Experience
Administrative Assistant
Medgripp Investments
Jan 2018 - Jan 2024 (6 years)
Administrative Assistant
Medgripp Investments
Jan 2018 - Jan 2024 (6 years)
Communications Intern
Lets Green the Future Organization
IT Support Specialist with over 10 years of experience.
Experience
Academic IT Specialist
Educore Services
Jan 2017 - Present (8 years 10 months)
Assistant ICT Coordinator
Educore Services
Jan 2015 - Present (10 years 10 months)
Resourceful customer support specialist with over 9 years of experience.
Experience
Customer Service Representative
YellowCard Financial Zambia Limited
Jul 2024 - May 2025 (10 months)
Customer Service Representative
Multichoice Zambia Limited
Feb 2022 - Jul 2024 (2 years 5 months)
Dedicated Customer Support
Bilingual hospitality and customer-service professional with interpreter and sales experience.
Experience
Translator / Interpreter
Hostar Manufacturing Zambia Limited
Jun 2024 - Mar 2025 (9 months)
Interpreter
Rokylin
Mar 2024 - Apr 2024 (1 month)
Receptionist / Housekeeping
Chamba Valley Lodge
Jan 2024 - Feb 2024 (1 month)
Healthcare Administration & Medical Support | Pharmacy Diploma | Organized & Detail-Oriented
Experience
Pharmacy Assistant
Clinex Pharmacy
Dec 2024 - Present (11 months)
Pharmacy Intern
Skyline Pharmacy
Jul 2024 - Nov 2024 (4 months)
Pharmacy Intern
Chikankata Mission General Hospital
Driven actuarial science graduate with strong analytical skills.
Experience
Sales Representative
Altus Money Solutions Limited
Jul 2024 - Present (1 year 4 months)
Zonal Census Coordinator
Zambia Statistics Agency
Jul 2022 - Present (3 years 4 months)
Actuarial Intern
50k-90k USD
Reconciliation Team leader
Experience
Team Leader for Financial Operations & Treasury Operations
FNB Zambia
Feb 2024 - Present (1 year 9 months)
Sales Operations Supervisor
Liquid Intelligent Technologies
Feb 2021 - Mar 2021 (1 month)
Customer Experience Representative
Liquid Intelligent Technologies
Jan 2019 - Jan 2021 (2 years)
Inspector
ACE Consultancy Agency
Aug 2012 - Aug 2012 (0 months)
Kiambi Safaris
Apr 2017 - Jun 2019 (2 years 2 months)
Data Entry Intern
Young Women Christian Association
Sep 2019 - Feb 2020 (5 months)
Hospital Pharmacy Intern
Chainama Psychiatric Hospital
Jan 2019 - Present (6 years 10 months)
Call Center Representative
Ison BPO
Feb 2017 - May 2019 (2 years 3 months)
Customer Sales Advisor/Operations Assistant
FSG Zambia Ltd
Jan 2022 - Aug 2024 (2 years 7 months)
Key Account Officer
INGCO Tools China
Sep 2020 - Feb 2021 (5 months)
Retail Manager
Hisense South Africa
Jun 2016 - Mar 2020 (3 years 9 months)
Postal Officer
Zambia Postal Services Corporation
Jan 2013 - Nov 2015 (2 years 10 months)
Jan 2019 - Nov 2019 (10 months)
Dental Assistant
Stellalfie Dental Surgery
Jan 2010 - Dec 2012 (2 years 11 months)
Senior Manager Finance
Unique Builder
Mar 2013 - Mar 2021 (8 years)
Chartered Accountant
Vijay Laxmi Group
Oct 2011 - Mar 2013 (1 year 5 months)
Zonal Coordinator
Project Management Association of Zambia
Aug 2022 - Sep 2022 (1 month)
General Elections Monitor
South African Centre For The Constructive Resolution of Disp
Aug 2021 - Aug 2021 (0 months)
Aug 2020 - Aug 2021 (1 year)
Communications Intern
Lets Green the Future Organization
Aug 2020 - Aug 2021 (1 year)
Taj Pamodzi Hotel
May 2021 - Dec 2021 (7 months)
Call Center Agent/Field Technician
Africonnect Zambia Limited
Feb 2015 - Jan 2021 (5 years 11 months)
Live-stream Sales Host
Okkoi
Sep 2023 - Jan 2024 (4 months)
Outdoor Guide
Indier
Sep 2023 - Nov 2023 (2 months)
Jan 2024 - Jun 2024 (5 months)
Pharmacy Technologist
Kabwata Health Center
Jan 2021 - Dec 2023 (2 years 11 months)
Prudential Life Assurance
Aug 2021 - Present (4 years 3 months)
General Insurance Analyst Intern
MeanWood General Insurance
Jan 2021 - Present (4 years 10 months)
Reconciliation Clerk for Financial Operations & Treasury Operations
FNB Zambia
Oct 2018 - Jan 2024 (5 years 3 months)
Audit Assistant
AMG Global Chartered Accountants
Jul 2018 - Sep 2018 (2 months)