Open to opportunities

Michelle Mulenga

@michellemulenga

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Healthcare Administration & Medical Support | Pharmacy Diploma | Organized & Detail-Oriented

Zambia

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What I'm looking for

I seek a full-time pharmacy role focused on reproductive health, inventory control, vaccination programs, patient education, and opportunities for clinical growth.

I bring hands-on experience in pharmacy operations, healthcare administration, and patient-centered services, with proven skills in inventory management, record keeping, and community health programs. I hold a Diploma in Pharmacy and have worked in hospital and retail settings, including contributions to ART services, bulk inventory management, and vaccination campaigns such as COVID-19 and polio outreach.

In addition to clinical experience, I am skilled in healthcare administration tasks, including patient scheduling, data entry, ELMIS and pharmaceutical software use, and coordination of healthcare services. I emphasize ethical conduct, confidentiality, and strong customer care in every role.

I am seeking a remote or full-time healthcare administration role where I can leverage my pharmacy knowledge, operational expertise, and organizational skills to improve patient care, streamline processes, and support healthcare teams effectively.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Assistant

Current

Clinex Pharmacy

Dec 2024 - Present (9 months)

Provide customer service and patient counseling on OTC and prescription medications while assisting daily pharmacy operations, sales, inventory management, and maintaining pharmaceutical storage standards.

Customer Service Inventory Management Patient Counseling Sales

Pharmacy Intern

Skyline Pharmacy

Jul 2024 - Nov 2024 (4 months)

Supported retail pharmacy operations including customer service, OTC and prescription patient counseling, daily sales support, and inventory management to maintain proper pharmaceutical storage.

Customer Service Inventory Management Sales Patient Counseling

Pharmacy Intern

Chikankata Mission General Hospital

Jan 2024 - Jun 2024 (5 months)

Managed bulk store inventory and assisted in ART pharmacy by dispensing medications, handling prescription processing, drug destruction, and quality control for HIV patients.

Inventory Management ART Dispensing Drug Destruction Quality Control Patient Counseling

Pharmacy Technologist

Kabwata Health Center

Jan 2021 - Dec 2023 (2 years 11 months)

Participated in polio and COVID-19 vaccination campaigns and conducted community outreach and patient education to improve vaccination uptake and record-keeping.

Rapid HIV Testing Community Outreach Patient Education Record keeping Public Health Patient Counseling