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Senior health care insurance analyst with 17+ years' IT and claims analysis experience.
Experience
Sr Analyst, Business Encounters
Molina Healthcare
Jan 2023 - Jul 2025 (2 years 6 months)
Employer Installation Admin
UnitedHealth Group
Jan 2022 - Feb 2023 (1 year 1 month)
Senior Process Analyst
UnitedHealth Group
Jan 2018 - May 2022 (4 years 4 months)
Systems Analyst
Ranstad
Jan 2016 - Jan 2018 (2 years)
Project Manager / Process Consultant
mSE-Solutions
Jan 2014 - Jan 2016 (2 years)
Experienced healthcare administrator with a focus on claims management.
Experience
Benefit Configuration Analyst
United Health Group
Feb 2024 - Present (1 year 9 months)
Employer Group Installation Analyst
UnitedHealth Group/Optum Healthcare
Aug 2022 - Present (3 years 3 months)
Continued Care (Special Edits) Coordinator
Customer experience leader with 15+ years in healthcare engagement.
Experience
Director, Provider Engagement
Delaware First Health
Nov 2022 - Present (3 years)
Manager, Business Engagement
AmeriHealth Caritas
Jun 2021 - Nov 2022 (1 year 5 months)
Business Solutions Consultant
Highmark
Sep 2020 - Jun 2021 (9 months)
Detail-oriented Insurance & Healthcare Claims Specialist with 10+ years experience.
Experience
Medical Claims Representative
Progressive Insurance
Feb 2022 - Present (3 years 9 months)
Benefits Specialist Assistant
RiskPoint Insurance Advisors
Feb 2021 - Present (4 years 9 months)
Experienced insurance and banking professional focused on client service.
Experience
Personal Assistant
Old Mutual
Mar 2022 - Present (3 years 8 months)
Client Service Clerk
Omnisure
Jan 2018 - Feb 2021 (3 years 1 month)
Personal Assistant
Old Mutual Insure
Result-driven operations professional with 10+ years in banking, healthcare claims, and customer support.
Experience
Senior Analyst
R1 RCM
Jul 2017 - Jun 2025 (7 years 11 months)
Process Associate
Genpact
Jul 2014 - Jun 2017 (2 years 11 months)
I am a bilingual claims adjuster with 8+ years in claims, negotiation, and customer service.
Experience
Claims Adjuster
Liberty Mutual
Sep 2023 - Present (2 years 2 months)
Sales Representative
Bank of America
Apr 2022 - Jul 2023 (1 year 3 months)
Dedicated healthcare professional with extensive clinical and management experience.
Experience
Care and Claims Supervisor
Kenyan Alliance Insurance Company Ltd
Dec 2022 - Present (2 years 11 months)
Care Manager
Kenyan Alliance Insurance Company Ltd
Sep 2019 - Dec 2022 (3 years 3 months)
Site Team Leader and Mentor
Multidisciplinary producer and project manager with 13+ years leading theatre, film, and cultural campaigns.
Experience
Festival Director
Lagos International Theatre Festival
Mar 2024 - Present (1 year 8 months)
Line Producer
Terra Kulture
Jul 2023 - Present (2 years 4 months)
Script Editor
Experienced Medical Claim Assessor with expertise in healthcare management.
Experience
Manager – Medical & Quality Management
Ayushman Bharat – Pradhan Mantri Jan Arogya Yojana (AB-PMJAY
Nov 2023 - Present (2 years)
Assistant Manager – Claims Quality
Manipal Cigna Health Insurance
Jun 2022 - Present (3 years 5 months)
I am a claims processor improving accuracy and client satisfaction.
Experience
Independent Artist & Coach
Self-Employed
Jan 2018 - Present (7 years 10 months)
I am a customer support specialist who resolves issues and builds lasting customer relationships.
Experience
Claims Specialist
Aetna
Mar 2024 - Apr 2025 (1 year 1 month)
Customer Support Associate
Foundever
Apr 2023 - Oct 2023 (6 months)
Customer Service Representative
Local Departmental Store
Jan 2011 - Jan 2013 (2 years)
Customer Support Specialist with expertise in B2C and B2B services.
Experience
Customer Support Specialist
Creative Fabrica
Aug 2024 - May 2025 (9 months)
Customer Experience Coordinator
Airbnb
May 2023 - Sep 2024 (1 year 4 months)
Claims Specialist
Airbnb
Oct 2022 - May 2023 (7 months)
Seasoned contract management professional with expertise in complex contracts.
Experience
Associate Lead - Contract Administration
Adani Connex
Apr 2024 - Present (1 year 7 months)
Contracts Manager
Larsen and Toubro Limited - Heavy Civil IC
Jun 2022 - Apr 2024 (1 year 10 months)
Consultant - Contract Administration
Motivated healthcare customer service professional with leadership experience.
Experience
Tier 2 Lead Supervisor
Concentrix
Apr 2024 - Present (1 year 7 months)
Security Forces - Military Police Officer
United States Air Force
Jun 2019 - Jun 2023 (4 years)
Efficient Accounts Receivable Specialist with 6+ years of experience.
Experience
Senior Accounts Receivable (Hospital & facility Billing)
Pacific BPO Pvt. Ltd.
Dec 2021 - Present (3 years 11 months)
Senior Accounts Receivable (Hospital & facility Billing)
Unify Health Service
Aug 2019 - Present (6 years 3 months)
I am a detail-oriented bilingual data entry specialist focused on accuracy.
Experience
Claims Processor
Sutherland Global
Jan 2022 - Present (3 years 10 months)
Retention Specialist
Sutherland Global
Jan 2019 - Jan 2021 (2 years)
Customer Service Representative
Direct TV Call Center
Senior medical billing and healthcare operations specialist optimizing revenue cycles and compliance.
Experience
Senior Medical Billing Specialist
Atlanta Medical Group
Jun 2023 - Mar 2025 (1 year 9 months)
Medical Billing Specialist
Peachtree Healthcare Services
Aug 2020 - Jun 2023 (2 years 10 months)
Medical Records Assistant
Northside Hospital
Dedicated Case Manager with extensive experience in client case management.
Experience
Case Manager
Universidad Nacional Autónoma de México Comley Fresch
Dec 2022 - Present (2 years 11 months)
Case Manager
Telleria, Telleria and Levy
Dec 2022 - Nov 2023 (11 months)
Administrative Assistant for Recruiter
Unknown
Jan 2020 - Nov 2022 (2 years 10 months)
Dedicated process developer with expertise in claims management.
Experience
Process Developer
Mercer India Private Limited
Sep 2023 - Present (2 years 2 months)
Process Developer
Mercer India Private Limited
Sep 2023 - Present (2 years 2 months)
Process Associate
UnitedHealth Group/Optum
Oct 2016 - Present (9 years 1 month)
Employer Group Installation Analyst
United Health Group/Optum Healthcare
Aug 2022 - Feb 2024 (1 year 6 months)
Provider Reimbursement Specialist
UnitedHealth Group
Aug 2021 - Sep 2022 (1 year 1 month)
Provider Account Liaison
Highmark
Jun 2018 - Sep 2020 (2 years 3 months)
Provider Relations Representative / Claims Analyst
United Healthcare
Aug 2015 - May 2016 (9 months)
Compliance Specialist
Oregon Employment Department
Sep 2020 - Present (5 years 2 months)
Office Manager / Executive Assistant
Mid Valley Auto Wholesale
Jan 2010 - Present (15 years 10 months)
Jun 2016 - Dec 2017 (1 year 6 months)
Personal Assistant
Sanlam
Jan 2015 - Mar 2016 (1 year 2 months)
Data Capturer
First National Bank
Jan 2014 - Apr 2014 (3 months)
Home Loan Bankruptcy Specialist
Bank of America
Jun 2019 - Apr 2022 (2 years 10 months)
Senior Customer Service Rep II
Fort Worth Water Department
Oct 2018 - Jun 2019 (8 months)
Bilingual Telephone Banking Specialist
Chase Bank
May 2016 - Oct 2018 (2 years 5 months)
Eastern Deanery AIDS Relief Program (EDARP) - Kayole Clinic
Jan 2017 - Sep 2019 (2 years 8 months)
Clinical Officer
Eastern Deanery AIDS Relief Program - Dandora Clinic
Jan 2010 - Dec 2016 (6 years 11 months)
Clinician
Clinix HealthCare, Thika Branch
Jul 2009 - Jan 2010 (6 months)
House of Ga'a (Netflix)
Jul 2023 - Jul 2024 (1 year)
Artistic Director
Kwetu Theatre Company
Feb 2020 - Jul 2023 (3 years 5 months)
Claims Administrator
California Innovations
Feb 2022 - Aug 2022 (6 months)
Resident Medical Officer
Trimurti General Hospital
Aug 2018 - Present (7 years 3 months)
Clinical Assistant
VM Salgaonkar's SMRC Hospital
Jan 2018 - Present (7 years 10 months)
Clinical Assistant (On-call)
Siddhivinayak Healthcare Services
Dec 2016 - Present (8 years 11 months)
Customer Support Representative
Airbnb
Apr 2022 - Oct 2022 (6 months)
Support Ambassador – Resolutions 1
Airbnb
Feb 2022 - Apr 2022 (2 months)
Sparks Industries
Dec 2018 - Jul 2022 (3 years 7 months)
Senior Engineer
Larsen and Toubro Limited - Power IC
Sep 2010 - Nov 2018 (8 years 2 months)
Accounts Receivable (Physician & facility Billing)
Knack Global PVT LTD
Jan 2018 - Present (7 years 10 months)
Band 3 Ticketing Agent and Customer Service Representative
Concentrix India
Oct 2015 - Present (10 years 1 month)
Jan 2010 - Jan 2019 (9 years)
Office Assistant
Presbyterian Village
Jan 2004 - Jan 2009 (5 years)
May 2018 - Aug 2020 (2 years 3 months)
SunLife Financial
Feb 2018 - Sep 2023 (5 years 7 months)
Process Associate
SunLife Financial
Feb 2018 - Sep 2023 (5 years 7 months)