Keshav Pareek

As a Process Developer, I manage onshore partner communications regarding flex claims and administrative tasks. I oversee operational change requests, conduct market research for new business opportunities, and ensure compliance with Service Level Agreements. I have a proven track record in claims management and team supervision.

As a Process Developer, I manage onshore partner communications regarding flex claims and administrative tasks. I oversee operational change requests, conduct market research, and ensure compliance with SOPs and SLAs. My role includes evaluating claims and training new employees, maintaining efficient claims systems, and meeting performance targets.

In my role as a Process Associate, I validate and amend claims for US and Canadian clients using tools like QPS and Compass. I analyze legal documents, coordinate with teams, and manage client communications to ensure accurate policy updates and performance tracking.

In my role as a Process Associate, I validated claims for short and long-term disability, managed policy amendments for US and Canadian clients, and coordinated with various teams to ensure compliance and accuracy. I also conducted weekly client calls to discuss performance and resolve queries.

Completed a Bachelor of Commerce, gaining knowledge in various aspects of commerce and business management.

Completed Intermediate education with a focus on various subjects as per the CBSE curriculum, preparing for higher education.

Completed Intermediate education with a focus on foundational subjects as per the CBSE curriculum.

Completed Matriculation with a foundational education in various subjects, adhering to the CBSE standards.

Completed Matriculation education, covering essential subjects and skills for further education.