ZscalerZS

Senior Site Reliability Engineer - Rapid Response

Zscaler is universally recognized as the leader in zero trust.

Zscaler

Employee count: 5000+

Salary: 126k-149k USD

United States only
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About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

*U.S. based remote position. Leveling is open to Senior, Staff, or Principal. Please note: Proficiency with a programming language (Python, Go) and scripting languages (Bash) is required.*

Job Description

  • With a complete intolerance for manual work you will drive Toil reduction through automation and tooling
  • Be a forcing factor within the organization as we transform to a world leading SRE organization
  • Take the lead in driving organizational excellence by building scalable process frameworks which drive rapid responses to availability issues
  • Take the lead in driving holistic observability, High fidelity and low frequency alerting, zero touch operations and automation first strategies.
  • Drive standardized tooling around deployment, capacity management, service on boarding and operationalization to ensure seamless implementation with built in scalability over time.
  • Drive infrastructure, tooling and process improvements which meaningfully improve overall system reliability
  • Work closely with Product SRE teams to ensure adoption of SRE best practice, tooling and capability within those teams. Ensure seamless transfer of support responsibilities
  • Ensure all services and product elements are built to adopt standardized capabilities around deployment, patching, capacity management and operationalization to allow for effortless scalability and work beating reliability
  • Build technical training capabilities to ensure the SRE organization is a destination for people in their career while providing a continuous learning culture.
  • Support and troubleshoot multiple large-scale distributed software applications and networks
  • Champion best practices for reliability within Engineering Department
  • Participate and/or lead projects from intake to closure

Qualifications

  • Proficiency with a programming language (Python, Go) and scripting languages (Bash)
  • Highly experienced in the culture of SRE in comparable technology environments.
  • Strong communication and interpersonal skills
  • Decisiveness and ability to make sound judgments under pressure
  • Problem-solving and analytical skills
  • Demonstrable experience in driving automation first environments with the ability to build tooling and automations at scale.
  • Expert level knowledge across a variety of infrastructure components such as Linux, Networking, Observability and databases.

Bachelor's degree in Computer Science, a related technical field involving computer systems engineering, or equivalent practical experience.

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range
$125,500$148,750 USD

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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About the job

Apply before

Jun 02, 2024

Posted on

Apr 03, 2024

Job type

Full Time

Experience level

Senior

Salary

Salary: 126k-149k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Zscaler

Learn more about Zscaler and their company culture.

View company profile

Zscaler is universally recognized as the leader in zero trust. Leveraging the largest security cloud on the planet, Zscaler anticipates, secures, and simplifies the experience of doing business for the world's most established companies.

Our Values

  • Teamwork: We celebrate people for their diverse perspectives and backgrounds, and are able to respectfully disagree and move forward as one team. We are open-minded and work towards the best solution in the interest of Zscaler. We all succeed when the company succeeds.

  • Open Communication: We are approachable and transparent, and strive for integrity in everything we say and do. We communicate with positive intent, celebrate each other's successes, rise to meet challenges, and listen with empathy. At Zscaler, we feel safe to express our true selves and are empowered to engage in difficult conversations where needed.

  • Passion: We find our purpose and invest in continuous learning to master our craft. We are resourceful and determined to be the best while staying humble and grounded. We have the conviction to do what’s right and remove obstacles in our pursuit of excellence.

  • Innovation: We are creative and solve complicated problems by thinking beyond conventional and predictable methods; we believe that no outcome is impossible. We are willing to take risks and fail fast to learn.

  • Customer Obsession: We go above and beyond what is expected to delight our customers. We are passionate about understanding our customers’ challenges to better solve them. We forge lasting relationships with our customers by going beyond the transactional to build mutual trust.

Employee benefits

Learn about the employee benefits and perks provided at Zscaler.

View benefits

Employee referral program

Referral bonus of $2,500 or more.

Disability insurance

We'll cover your disability insurance.

Company meals

Free lunch provided, as well as free snacks.

Life insurance

Accidental death & dismemberment (AD&D) insurance and life insurance.

View Zscaler's employee benefits
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