Commercial Trader - West Africa

Job Description

Role: Commercial Trader - West Africa (Remote | Full Time)

We are the largest and first licensed on/off-ramp platform for stablecoins in Africa. We are dedicated to offering innovative solutions in the African stablecoins space. We are committed to making stablecoins accessible and understandable for everyone, providing our customers with secure and user-friendly platforms for their financial transactions.

Role Overview

Working with existing clients, as a Commercial Trader, you should provide excellent customer service, maintain the image and vision of the organisation, and achieve the revenue goals of the company. An outstanding trading operations manager should display a positive attitude, focusing on customer satisfaction, and possess excellent interpersonal skills.

Top candidates are clear communicators who are highly self-motivated and eager to collaborate, exchange knowledge and apply new skills to proactively seek out weaknesses in the environment.

Type of person

Critical thinker, organised and driven, with a strong knowledge domain. Dedicated and passionate about their job, humble and a real team player.

Requirements:

• Fluent in English
• 3 years of experience working in B2B technology or financial services relationship management
• Have to have an entrepreneurial mind
• Able to communicate cross-functionally with Accounting, Customer Support, Compliance and Others.
• A proactive, results-driven person
• Able to work independently and execute tasks with intuition, based on broad instructions/ objectives from superiors
• Able to help with day-to-day operations for their manager
• Time management and organisational skills to manage a variety of tasks and meet deadlines
• The ability to multitask and prioritise your workload
• Excellent attention to detail
• An ability to work under pressure, particularly when dealing with threats and at times of high demand.

Responsibilities:

• Manage and grow revenue with previously established relationships with institutional clients;
• Execute trades in close collaboration with others;
• Keeping track of client feedback and recommending product improvements.
• Ensure accurate and timely record-keeping processes are followed
• Adhere to all risk management policies and processes, including financial exposure limits and compliance requirements

What We Offer

• An Opportunity to do Impactful and Purposeful Work: You’ll be helping drive financial inclusion across Africa.
• Remote-First Flexibility: Yellow Card embraces a fully remote work environment, enabling team members across the world to collaborate asynchronously and flexibly
• Global & Diverse Team: Opportunity to work with talented professionals across the world in a multicultural and collaborative environment.
• Learning & Development: Access to resources, support, and autonomy to grow professionally.
• Mental Health Support Services: Your mental well-being matters for both your personal and professional well-being.
  

Ready to Join Us?

Are you up for the challenge? Apply today and be part of shaping the future of FinTech. Let's innovate, disrupt, and lead together!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender, pregnancy, age, ethnicity, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.

Please Note:
Under local laws, this role may be subject to a background check once an offer of employment has been made. Reference checks will also be conducted during the final stages of the hiring process.