Philippines only- Maintain and update product listings, attributes, pricing tiers, and discount structures on Shopify and marketplaces.
- Coordinate with internal teams to ensure accurate product descriptions, specifications, and images.
- Monitor and correct discrepancies in product data, inventory levels, and pricing.
- Support the launch of new products and campaigns, ensuring digital shelves are fully optimized and current.
- Manage product setup, collections, navigation updates, and content blocks using Shopify 2.0.
- Implement and maintain Shopify apps for SEO, reviews, upselling, and performance analytics.
- Collaborate with marketing and design teams to ensure promotional content is reflected on the website.
- List and optimize products on Amazon (primarily USA), eBay, and other global e-commerce marketplaces.
- Conduct keyword research, competitor analysis, and conversion tracking to enhance visibility and sales performance.
- Manage product compliance and moderation to meet Amazon and international marketplace guidelines.
- Support product feed uploads via bulk tools and APIs where applicable.
- Coordinate with dropshipping suppliers to ensure accurate product mapping, order fulfilment, and delivery tracking.
- Monitor supplier performance, out-of-stock issues, and delivery SLAs.
- Resolve order issues, refund processes, and customer inquiries related to dropshipping items.
- Support the marketing team in publishing and managing blog content to improve SEO performance.
- Assist in keyword planning, meta descriptions, tagging, and internal linking strategies.
- Coordinate upload schedules, image sourcing, and basic formatting of blogs on Shopify or CMS platforms.
- Track key ecommerce metrics (conversion rates, bounce rates, abandoned cart recovery, etc.).
- Generate weekly and monthly reports to highlight trends, wins, and areas for optimization.
- Recommend changes to improve sales, customer experience, and operational efficiency.
- Assist with other ecommerce and marketing-related administrative tasks as needed.
- Provide team support during peak periods, launches, or promotional activities.
- Remain flexible to take on new responsibilities aligned with evolving team and business needs.
Requirements
- Bachelor’s degree or equivalent in Marketing, Ecommerce, Digital Business, or a related field.
- 5+ years of experience in ecommerce coordination or product management roles.
- Certification in SEO, digital marketing, ecommerce, or Shopify platform administration is highly regarded.
- Familiarity with dropshipping platforms (e.g., Oberlo, Spocket, DSers) and international shipping/tax considerations is desirable.
- Proficiency in Shopify (2.0), including experience with Liquid, Shopify apps, and back-end admin panel.
- Experience with Amazon Seller Central and other international marketplace platforms.
- Familiarity with feed optimization tools and ecommerce integrations (e.g., Zapier, API plugins).
- Comfortable using Google Analytics, Google Merchant Center, and CMS tools for blog administration.
- Proven track record managing a product catalogue of 100+ SKUs across multiple platforms.
- Experience with Amazon USA marketplace and international ecommerce operations.
- Exposure to dropshipping models, supplier coordination, and product lifecycle management.
- Strong organizational and time management skills.
- Analytical mindset with the ability to draw actionable insights from performance data.
- Excellent communication and copywriting ability for product and blog content.
- Attention to detail and quality assurance mindset. • Ability to multitask, manage competing deadlines, and adapt to shifting priorities.
- Bachelor’s degree or equivalent in Marketing, Ecommerce, Digital Business, or a related field.
- Certification in SEO, digital marketing, ecommerce, or Shopify platform administration is highly regarded.
- Familiarity with dropshipping platforms (e.g., Oberlo, Spocket, DSers) and international shipping/tax considerations is desirable.
Benefits
As a Twoconnect employee, you get to enjoy the following:
- Work from home
- Day shift
- Work-life balance
- HMO benefits
- Government-mandated benefits
- Training and Development programmes
- Employee Engagement Events (company outings, fun activities, quarterly wellness and self-care sessions)
- Experience working with leading organisations
- Fun, supportive, and inclusive culture
- Dedicated Team Managers that look after your development
Australia
