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Ready to create innovative solutions and best practices?
Our team and what we’ll accomplish together
At TELUS Health, we are on a mission to help build the healthiest workplaces on the planet while putting our customers and team members at the heart of everything we do. In our world, purpose and work converge. Our passionate and results-driven marketing team is dedicated to creating and delivering innovative strategies, and we have fun doing it.
What you’ll do
We are searching for a highly organized individual to play a critical role in leading the evolution of our web assets.
Working within the TELUS Health marketing team, the Senior Web Product Owner plays a key role in improving the overall experience and design of our websites. They will be working with a diverse team including the marketing primes, the technical leads, digital content strategy manager, web developer, UX specialists, database management and martech manager, etc.
As a Senior Web Product Owner, you’ll be responsible for defining a product vision that aligns with strategic business objectives. You’ll lead the development of a plan to deliver an enhanced end-to-end digital journey across TELUS Health websites.
Here’s how
- Understanding the TELUS Health vision, as well as the business outcomes and customer problems we are trying to achieve to ensure that a customer-centric approach is considered
- Defining a website roadmap that aligns with strategic business objectives and prioritizes digital experiences in partnership with stakeholders
- Building a better and more consistent digital experience by owning, managing and continuously improving the UI components, code frameworks and digital standards
- Driving collaboration with cross-functional team resources to deliver work in a lean way that builds trust, ownership and accountability
- Assisting with the collection and synthesis of information and the development of deliverables. Ensuring all activities related to planning, design, development, testing and deployment are accounted for and carried out. Identifying, addressing and reporting on dependencies and risks to delivery
- Being accountable for product KPIs; tracking, analyzing and reporting on team metrics
Qualifications
What you bring
- More than 5 years experience as a key member of a web/digital team leading the complete product/web development lifecycle from planning through to execution
- Ability to communicate the strategic vision for long-term product roadmap of large websites/complex ecosystems
- Strong project and process management skills, and the ability to lead projects with cross-functional teams. A good understanding of Scrum and Agile frameworks is an asset
- Excellent strategic analysis and thinking, with the ability to interpret data and generate innovative and unconventional solutions
- Excellent design sense and very familiar with development, design, UX, coding
- Demonstrated a collaborative and teamwork-focused mindset
- Strong presentation skills and the ability to understand your audience and create or adapt messages to communicate effectively with stakeholders
- Master facilitator skills to act as a bridge between stakeholders. Demonstrating a capacity to be an active listener and be able to communicate each side’s needs and requirements
- Independent thinking and self-starter skills; able to work effectively within a fast-paced and changing environment. Creative, resourceful and innovative at tackling complex challenges
Great-to-haves
- Experience with international B2B websites
- Bilingual (English and French) is an asset
- Knowledge of Spanish, Dutch or German is also an asset
Why TELUS?
At TELUS, you’ll join a diverse team dedicated to learning, teaching, and impact; as individuals and as a team. As a workplace, we care about our team members and have a total rewards package that makes being a part of TELUS Health something to be proud of:
- 100% remote within Canada: so you can work where you feel most inspired (including in-person if YOU want to!)
- Stay healthy: flex benefits with options to customize coverage based on your lifestyle and needs, inclusively offering coverage for Gender Affirmation and Fertility treatments
- Virtual Care: premium access to digital healthcare for you and a loved one; avoid long waits at the clinic, just chat with a medical professional from your couch
- Work Life Integration: paid vacation and flexible well-being days
- Family leave: mothers, fathers and adoptive parents benefit from a top-up during part of their leave
- Pension plan: to help you save for the future with a generous company match (free money!)
- Employee Share Purchase Plan: you can invest in our shared success, company matched
- Wellness Spending Account: To support your whole person wellness
- Learning and development: Internal resources for business, leadership, and technical skills
- Savings: who doesn’t love discounts? (on TELUS services and partner/supplier services and products)
- Employee and family assistance: LifeWorks provides free services to support you through life events
- Tools/Technology: Mac or PC, whichever enables you to do your best work
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
