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teleperformance.comTE

Customer Service Representative - Mandarin (Work from Home)

Teleperformance SE is a global leader in customer experience management and digital business services, transforming interactions across 80 countries since 1978.

teleperformance.com

Employee count: 5000+

Malaysia only

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (Mandarin-speaking) working from home. The role involves handling customer inquiries via email, chat, and phone, providing excellent service, and ensuring a positive customer experience. We offer competitive pay, training, and career development opportunities.

Requirements

  • Proficiency in Mandarin (spoken and written)
  • Previous experience in customer service or call center environment (advantageous)
  • Strong communication and problem-solving skills
  • Ability to handle multiple tasks and work under pressure
  • Flexibility to work on rotational shifts, including weekends and public holidays
  • Willingness to work night shift

Benefits

  • Competitive salary
  • Paid training
  • Career development opportunities
  • Supportive work environment
  • Growth opportunities
  • Positive customer attitude

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Malaysia +/- 0 hours

About teleperformance.com

Learn more about teleperformance.com and their company culture.

View company profile

At Teleperformance, we believe in the power of emotional intelligence and human connections to drive exceptional customer experiences. Founded in 1978, the company has grown to be a global digital business services leader, operating in 80+ countries with a workforce of nearly 500,000 employees. We leverage state-of-the-art technology combined with human expertise to help businesses build meaningful connections with their customers.

Our diverse solutions encompass customer care, technical support, revenue generation, and back-office services, optimized to meet the needs of both B2B and B2C clients. We understand that in a world increasingly dominated by digital interactions, the human touch remains invaluable. That’s why we invest in tools and processes that enhance the efficiency and effectiveness of our agents, ensuring that every interaction maximizes customer satisfaction and loyalty.

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teleperformance.com

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teleperformance.com hiring Customer Service Representative - Mandarin (Work from Home) • Remote (Work from Home) | Himalayas