We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (Mandarin-speaking) working from home. The role involves handling customer inquiries via email, chat, and phone, providing excellent service, and ensuring a positive customer experience. We offer competitive pay, training, and career development opportunities.
Requirements
- Proficiency in Mandarin (spoken and written)
- Previous experience in customer service or call center environment (advantageous)
- Strong communication and problem-solving skills
- Ability to handle multiple tasks and work under pressure
- Flexibility to work on rotational shifts, including weekends and public holidays
- Willingness to work night shift
Benefits
- Competitive salary
- Paid training
- Career development opportunities
- Supportive work environment
- Growth opportunities
- Positive customer attitude