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SUSESU

Senior Support Engineer

SUSE, a pioneer in open source software, provides reliable, interoperable Linux and cloud infrastructure solutions that give enterprises greater control and flexibility.

SUSE

Employee count: 1001-5000

BG, CZ + 2 more

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SUSE is looking for a Senior Support Engineer to join their award-winning team. The role involves troubleshooting customer issues, collaborating with development teams, and writing technical documentation. The ideal candidate has experience with Kubernetes, Linux, and troubleshooting, as well as strong communication and scripting skills.

Requirements

  • Demonstrable experience with Kubernetes in either Linux or Windows environment
  • Hands-on troubleshooting experience as a Support Engineer or equivalent position
  • Degree-level education in Computer Science or similar experience
  • Strong troubleshooting and debugging ability
  • Strong skills and experience in a Linux environment
  • Effective communication skills both written and verbal for customer communication and creating and maintaining technical documentation
  • Demonstrable scripting experience
  • Working knowledge of Terraform and Ansible
  • Working knowledge of Git
  • Experience with either EKS, AKS, GKE
  • Familiarity with either Rancher, OpenShift, Tanzu, Docker
  • Familiarity with either SalesForce, Jira

Benefits

  • Ample time off to relax and recharge
  • Flexible working options
  • Paid volunteer day for your favorite cause
  • Meeting team members in other countries

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Spain +/- 0 hours, and 3 other timezones

About SUSE

Learn more about SUSE and their company culture.

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SUSE, a pioneer in open source software, provides reliable, interoperable Linux and cloud infrastructure solutions that give enterprises greater control and flexibility. More than 20 years of engineering excellence, exceptional service and an unrivaled partner ecosystem power the products and support that help our customers manage complexity, reduce cost, and confidently deliver mission-critical services. The lasting relationships we build allow us to adapt and deliver the smarter innovation they need to succeed—today and tomorrow.

Employee benefits

Learn about the employee benefits and perks provided at SUSE.

View benefits

Disability insurance

Disability insurance so you don't have to worry!

Paid parental leave

Paid family leave for all parents to support you and your family.

Retirement benefits

401(k) with 50% matching up to 2% to help you invest in your future.

Unlimited time off

Take as much time off as you want as long as it doesn't interfere with your ability to do your work.

View SUSE's employee benefits
Claim this profileSUSE logoSU

SUSE

Company size

1001-5000 employees

Founded in

1992

Chief executive officer

Melissa Di Donato

View company profile

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