Bulgaria onlyWe are looking for a proactive and tech-savvy Technical Support Engineer to support our B2B clients and ensure they get the most value from our complex product ecosystem.
Requirements
- Set up and configure our complex B2B product with advanced functional logic
- Conduct demo calls to understand client business needs and deliver compelling product presentations
- Develop and lead client training sessions to ensure strong adoption and effective product usage
- Troubleshoot technical issues, including API requests, data flows, and integrations
- Act as a trusted advisor by proactively managing the client journey and ensuring long-term success
- Manage a portfolio of accounts, focusing on retention and identifying growth opportunities
- Collaborate with product and engineering teams to resolve complex technical challenges
- Build strong, long-lasting relationships with customers through clear and proactive communication
Benefits
- Fixed schedule: Monday–Friday, 10:00–18:00 (GMT+3)
- Fully remote work opportunity
- Inclusive and international environment
- Compensation in USD
- Supportive management focused on your growth and long-term collaboration
United States
Ukraine
Argentina
Poland
Serbia
Morocco
South Africa
Brazil
AT, BE + 19 more
Colombia only
Greece only
France only