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SupportYourAppSU

(fluent English) Technical Support Engineer

SupportYourApp has become an industry leader for premium outsourced support services.

SupportYourApp

Employee count: 1001-5000

South Africa only

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We are looking for a proactive and tech-savvy Technical Support Engineer to support our B2B clients and ensure they get the most value from our complex product ecosystem.

Requirements

  • Set up and configure our complex B2B product
  • Conduct demo calls
  • Develop and lead client training sessions
  • Troubleshoot technical issues
  • Act as a trusted advisor
  • Manage a portfolio of accounts
  • Collaborate with product and engineering teams
  • Build strong, long-lasting relationships with customers

Benefits

  • Fully remote work opportunity
  • Inclusive and international environment
  • Compensation in USD
  • Supportive management focused on your growth and long-term collaboration

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

South Africa

Hiring timezones

South Africa +/- 0 hours

Job categories

Technical Support EngineerEnglish Speaking Application Support TechnicianTech Support EngineerSupport EngineerCustomer Support Engineer

Skills

Technical SupportTroubleshootingProduct ConfigurationAccount ManagementClient TrainingDemo CallsB2B Remote

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About SupportYourApp

Learn more about SupportYourApp and their company culture.

View company profile

SupportYourApp has become an industry leader for premium outsourced support services. Our multinational team of incredibly creative and hardworking individuals is carefully picked to fit your business needs. Originally founded in Kyiv, Ukraine, the heart of Eastern Europe’s booming tech scene, SupportYourApp turned global with hubs in many countries around the world while keeping focuses on providing professional inbound, outbound, and back–office support services specifically for innovative tech companies.

Claim this profileSupportYourApp logoSU

SupportYourApp

Company size

1001-5000 employees

Founded in

2010

Chief executive officer

Daria Leshchenko

Markets

Outsourced Support ServicesCustomer SupportTech SupportInbound SupportOutbound SupportBack Office SupportBusiness Process Outsourcing (BPO)Multinational Support ServicesProfessional ServicesTech Industry Support

Employees live in

United StatesUkraineArgentinaPolandSerbiaMoroccoSouth AfricaBrazil
View company profile

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