SupportYourApp is a global Intelligent Support-as-a-Service leader seeking a Technical Support Consultant to deliver outstanding technical support via calls, chats, and emails, build strong customer relationships, and keep up with evolving tools and technology.
Requirements
- Excellent Spanish and English communication skills (at least C1, both written and spoken)
- At least 6 months of experience in customer support role
- Technical background is a must
- Basic troubleshooting experience is a must
- Great communication skills
- Strong analytical thinking and research skills
- Positive, proactive, and responsible attitude
Benefits
- Fixed schedule: Monday–Friday, 11 PM–7 AM CET
- Opportunity to cooperate fully remotely
- Inclusive international environment
- Compensation in USD
- Rewards for referring friends
- Balance between project workload and personal time
- Internal health policy
- Responsive leadership interested in your development and long-lasting cooperation
- Greenhouse conditions for self-development
- Culture built on trust, with no time-tracking requirements
