(fluent English & French) Customer Support Consultant, hospitality

Customer Support Consultant role with SupportYourApp, a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders in 30+ countries to deliver secure customer and technical support.

Requirements

• Fluent English and French skills (C1 for both spoken and written)
• At least 6 months of experience in a customer support role
• Strong analytical thinking and research skills
• Experience in travel industry/hospitality
• Positive, proactive and responsible attitude
• Familiarity with internal tools such as Hostaway, Duve, Turno, AppSheet, or similar reservation and guest management systems

Benefits

• Flexible schedule
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time
• Internal health policy
• Responsive leadership interested in your development and long-lasting cooperation
• Greenhouse conditions for self-development
• Culture built on trust, with no time-tracking requirements