SupportYourApp is a global Intelligent Support-as-a-Service leader seeking a Customer Support Consultant to deliver outstanding customer support in crypto trading via live chat and email. The ideal candidate has excellent English communication skills, at least 6-12 months of live chat support experience, and basic financial knowledge.
Requirements
- Excellent English communication skills (minimum C1 level)
- At least 6–12 months of live chat support experience, preferably in crypto or financial services
- Basic financial knowledge or payment/banking experience
- Crypto industry knowledge
- CRM experience in Salesforce
- Strong analytical, logical thinking, and problem-solving skills
- Positive, proactive and responsible attitude
Benefits
- Flexible schedule
- Opportunity to cooperate fully remotely
- Inclusive international environment
- Compensation in USD
- Rewards for referring friends
- Balance between project workload and personal time
- Internal health policy
- Responsive leadership
- Greenhouse conditions for self-development
- Culture built on trust
