SupportYourAppSU

B2B Marketing Specialist (Growth to Marketing Manager)

SupportYourApp has become an industry leader for premium outsourced support services.

SupportYourApp

Employee count: 1001-5000

Albania only

Our AI product helps businesses save time, reduce costs, and deliver smarter, 24/7 AI-driven customer support. We’re looking for a passionate Marketing Specialist to join our team, who would love grow to a Product Marketing Manager role.

As a B2B Marketing Generalist, you’ll be key in making SupportYourApp the go-to choice for companies wanting to improve their support services.

You’ll work closely with the VP of Product to help our teams test and grow our products, ensuring we meet our goals and deliver great value to our customers.

This role is all about planning and quickly executing. You should NOT be afraid to fail.

We’re looking for a passionate Marketing Specialist with experience in B2B, a clear vision, and the confidence to lead in this exciting challenge. Join us and help reshape the future of customer support!

What We’re Looking For:

  • B2B Marketing Experience: At least 3 years in B2B marketing with a proven track record of bringing in leads and driving revenue.
  • SaaS Knowledge: Experience with selling software to businesses and managing longer sales cycles.
  • SEO Copywriting: Ability to create content that speaks to business decision-makers and optimizes search engine rankings.
  • Data-Driven Approach: Familiarity with tracking leads, measuring conversions, and using numbers to guide your next steps.
  • Email Campaign Expertise: Experience with creating email flows for businesses, including follow-ups and outreach sequences.
  • Working with Teams: Ability to work closely with sales and product teams to understand goals and improve messaging.
  • CRM Tools Know-How: Comfortable with tools like HubSpot, Salesforce, and LinkedIn Ads.
  • Clear Communicator: Able to explain plans, ideas, and results clearly and directly.

What You'll Do:

  • Lead Generation: Create campaigns to attract businesses that need better customer support solutions.
  • Email LinkedIn Campaigns: Design outreach efforts to connect with potential customers and get them interested in our product.
  • Build a Sales Pipeline: Develop strategies to move leads from first contact to becoming paying customers.
  • Target Key Accounts: Focus on reaching businesses that are a perfect fit for our hybrid AI solution.
  • Boost Traffic Leads: Use SEO, ads, and email marketing to drive interest and attract sign-ups.
  • Experiment Test: Try out different ideas, track what works best, and refine campaigns.
  • Collaborate with the Team: Work with sales and product managers to share feedback and ideas that help improve the product and customer journey.

Benefits and Perks:

  • Business hours;
  • Opportunity to work fully remotely;
  • Inclusive international environment;
  • Compensation in USD;
  • Good bonuses for referring friends;
  • Paid intensive training and probation;
  • Work-life balance;
  • Responsive management interested in your growth and long-lasting cooperation;
  • Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, weʼve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

About the job

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Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Hiring timezones

Albania +/- 0 hours

About SupportYourApp

Learn more about SupportYourApp and their company culture.

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SupportYourApp has become an industry leader for premium outsourced support services. Our multinational team of incredibly creative and hardworking individuals is carefully picked to fit your business needs. Originally founded in Kyiv, Ukraine, the heart of Eastern Europe’s booming tech scene, SupportYourApp turned global with hubs in many countries around the world while keeping focuses on providing professional inbound, outbound, and back–office support services specifically for innovative tech companies.

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SupportYourApp hiring B2B Marketing Specialist (Growth to Marketing Manager) • Remote (Work from Home) | Himalayas