Canada onlyAbout Super.com
We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.
We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.
About the role
This Senior Product Designer will play a key role in building and developing our core app experiences, and maintaining app cohesion through cross vertical collaborations. You will be part of a forward-looking team, who not only maintains the quality of the app experience, but also explores future opportunities. We are looking for a strategic thinker who is comfortable with ambiguity, and can translate clear strategies into beautiful designs that meet our user needs and drive business impact. If you are a visionary, driven, with a high-level of craft, and want to deliver a big impact, this is the role for you!You’ll be part of the Product Design team that spans across multiple product verticals, who collaborate to create a cohesive end-2-end user experience. You will work closely with your cross-functional partners to define your team’s quarterly strategy, ideate new concepts, rapidly prototype and test, inform the roadmap, and deliver impact through your work. You will leverage data and research insights to deeply understand user needs, then directly apply those insights to designs that deliver clear and measurable value, both to our customers and to the business. You will craft functional, delightful, and impactful end-to-end experiences that span mobile and desktop. Finally, you are an empathetic and critical thinker, considerate of the impact and scope of your initiatives within the context of the wider customer journey, and the Super.com ecosystem.
What you’ll be working on
- Create user journeys, wireframes, prototypes, and high-fidelity designs to effectively communicate your design solutions
- Advocate for user-centered design practices and ensure the delivery of high quality user-friendly and intuitive products
- Lead the team through rapid prototyping and testing to ideate new high-quality concepts and evaluate the impact of your solutions. Then, develop those concepts into longer-term design solutions as part of the Super.com ecosystem, for a cohesive and meaningful end-to-end user journey
- Collaborate with cross-functional partners including peers in product, engineering, data, and UXR to identify key initiatives, determine metrics of success, and then craft end-to-end experience that solve customers problems and meet business objectives
- Leverage research, data analytics, competitive analyses, and customer research to proactively inform the product roadmap and build strong perspectives that guide your team towards making effective and impactful decisions that meets our customers needs
- Build consensus and alignment amongst conflicting data and viewpoints to deliver impactful design, and guide stakeholders to the most efficient use of their time for you and your team’s objectives
- Contribute to raising the design quality bar at Super.com through collaboration with your Product Design, Product, and Engineering peers while also contributing to the growth of the Super.com design systems
Who we’re looking for
- 5+ years of Product Design experience, working closely with product and engineering partners
- Strong portfolio demonstrating solid critical thinking skills, data-informed decisions, high-level of craft, and measurable impact
- Experience in B2C products with high-engagement touchpoints, especially on mobile
- Highly-skilled in ideating new concepts with rapid prototyping to bring them to life and test
- Effective stakeholder management partnering with other product designers, researchers, PMs, engineering, and data analysts with strong communication and presentation skills
- Experience working on “0-1” consumer products in fast-paced, changing environments, delivering high quality designs within rapid iteration cycles
- Experience informing and driving design decisions by leveraging user research and quantitative data.
- Experience conducting unmoderated usability tests and synthesising your results into actionable next steps
- Mastery of Figma, including interactive prototyping and working efficiently with design libraries. Proficiencies in standard design, collaboration and documentation tools (Figjam, Notion, Jira, Confluence, Google Workspace)
Bonus points for
- Fintech experience
- Motion and/or interaction design skills
- Familiarity with data gathering and analysis tools, specifically Amplitude
We’ve got you covered
- We are remote first: You have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms
- Other perks include: unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit, annual company offsites
- We welcome new family additions with generous parental leave and a flexible return-to-work plan
- Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets
- This range is dependent on experience and not inclusive of any other benefits or equity that may exist in your total compensation package. This is just scratching the surface– see our careers site for a more detailed overview of our perks benefits
We Believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.
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