[GBL] Data Analyst (Fixed Term 3 Month Contract)

Project – the aim you’ll have

Our client supports millions of members by delivering meaningful and seamless digital experiences. The team is undergoing a major re-platforming initiative, introducing a modern architecture to accelerate new greenfield projects. Working with a cloud-native environment and a scalable front-end ecosystem, we are building secure, intuitive, and personalized experiences. We are looking for engineers eager to drive innovation and shape the future of a global digital platform.

Position – how you’ll contribute

• Identify and review potential external data sources (e.g., Google Places API, Yelp API, Companies House, data brokers), setup data supply contracts and onboard suppliers in line with our Client’s processes
• Match our Client’s partner data with these external sources to identify inaccuracies and gaps.
• Assess data completeness and quality across partner records (location, trading status, contact details).
• Prioritize and size identified data issues for remediation.
• Integrate verified external data to improve accuracy of partner details.
• Support partner re-engagement campaigns by preparing clean contact lists and monitoring bouncebacks.
• Conduct desk analysis to understand scale of issues (e.g., missing contact details, incorrect trading status).
• Produce clear reports and dashboards highlighting data quality metrics, trends, and progress.
• Collaborate with Business Analyst and other project team members to investigate systemic issues that could cause poor data quality (e.g. offers not appearing in search).
• Prepare datasets for CRM team to execute email campaigns encouraging partners to update offers.
• Coordinate with Partnership Team to investigate Managed partner data issues

Expectations – the experience you need

Technical Skills

• Strong proficiency in data manipulation tools.
• Strong hands on experience with APIs and data integration (Google Places, Yelp, Companies House preferred).
• Experience using AI/LLMs to enhance data sets.
• Familiarity with data quality frameworks, enrichment techniques and entity matching.

Analytical Skills

• Ability to identify patterns, anomalies, and root causes in large datasets.
• Skilled in producing actionable insights and clear reporting for non-technical stakeholders.

Domain Knowledge

• Understanding of CRM systems and partner engagement processes is a plus.
• Experience in retail or partner-based ecosystems desirable.
• UK-specific experience of data sources, address format etc. strongly preferred.

Soft Skills

• Excellent communication and stakeholder management skills.
• Detail-oriented with a proactive approach to problem-solving.

Tools & Technologies

• SQL, Excel, and experience with BI tools like Lightdash, Looker or Omni.
• API integration experience, including creating automated API calls to access external data.
• Familiarity with version control (Git) beneficial.

Success Measures

• Improved accuracy of partner details (location, trading status, contact info).
• Reduction in member complaints related to incorrect offers.
• Increased partner engagement through successful data-driven campaigns.

Our offer – professional development, personal growth:

• Flexible employment and remote work
• International projects with leading global clients
• International business trips
• Non-corporate atmosphere
• Language classes
• Internal & external training
• Private healthcare and insurance
• Multisport card
• Well-being initiatives

Position at: Software Mind Poland

This role requires candidates to be based in Poland.

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.