The Opportunity
The Associate Director, Inside Sales - Outbound is responsible for overseeing the Outbound teams of Sales Managers and Sales Development Representatives. This individual has a strong analytical understanding of the key metrics that drive the business and will provide sales training, sales metrics, and ongoing feedback to their team. They will drive for efficiency and effectiveness in the sales process by identifying and implementing best practices inside and outside. Strong leadership, management, and communication skills are essential for success in this role.
Responsibilities
- Develop a strong analytical understanding of the key metrics that drive the business, and leverage these KPIs to performance manage a diverse group of SDR's
- Review and communicate the activity levels of the sales teams to ensure the proper frequency of coaching with SDR's is occurring to maximize customer contact
- Provide market feedback on customer needs, evolving market trends, competitive insights, etc.
- Inspire, motivate, and foster personal and career development of team members
- Works with the VP of Inside Sales to develop sales goals and targets for direct sales business lines and provide feedback to ensure sales targets are achieved or exceeded
- Creates a vision and strategy while providing decisive leadership to the sales team
- Leverages existing sales tools and builds new ones, to drive efficiency and effectiveness while identifying and implementing best practices inside and outside of the company to improve the sales process
- Recruits, builds, and develops a high performing sales team to deliver business results
- Defines new sales staff commission and incentive programs that motivate the sales team to achieve their sales targets
- Develops and tracks KPI’s for sales team members
- Develops and mentors the sales team to ensure success in meeting their sales goals through sales training, sales metrics, and ongoing feedback
Skillset
- Excellent communication and interpersonal skills
- Excellent listening and writing skills
- Demonstrated ability to synthesize information to see the big picture while effectively managing detail
- Tech-savvy and fast-learner, with a real passion for Technology
- Extraordinary communication and negotiation skills
- Able to prioritize shifting workloads and responsibilities effectively
- Experience working with marketplaces, marketplace solutions, fraud management or card-issuing solutions is a plus, but non-mandatory
Education & Requirements
- 6+ years of management experience
- Expertise in a variety of sales concepts, practices, and procedures
- Relies on extensive experience and judgment to plan and accomplish goals
- Strong track record of meeting and exceeding sales targets at high performance organizations
- SaaS Experience
- Outreach experience
- Salesforce experience (Lightning)
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Seamless.AI has been delivering the world's best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. Our product has been recognized by G2 in 2024 in the following categories: Best Software Products Overall, Best Software Products for Small Business, and Highest Satisfaction Products. We have been recognized as one of Ohio’s fastest growing companies and won 2020 Best Places to Work, LinkedIn’s Top 50 Tech Startups in 2020,2022, and 2023, Purpose Jobs 2023 Best Workplace Culture and Best Work-life balance, and Purpose Jobs best place to work in 2024. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the U.S.