Senior Security Operations Engineer - Incident Response

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

As a member of our Security Operations Team, you will play a critical role in safeguarding Samsara by monitoring and responding to security events, leading security incidents as the designated Incident Commander, and conducting investigations to support Employee Relations, Legal, Compliance, and Information Security.

In this role, you will own the end-to-end lifecycle of security incidents—from scoping and containment to remediation and post-mortem analysis. You will coordinate cross-functional response efforts, define and communicate actionable response strategies, maintain real-time documentation, and ensure that incidents are resolved in alignment with internal SLAs. You'll also facilitate effective handoffs between shifts and track lessons learned to drive continuous improvement.

While incident response is your core focus, you will also contribute to building and maintaining runbooks, automating workflows, and refining operational processes. You will work closely with a global team of analysts, engineers, and stakeholders, fostering a culture of operational excellence and collaborative problem-solving.

Above all, your focus is on bringing security expertise to the table in a clear, calm, and constructive manner—grounded in facts, driven by strategy, and supported by a strong, cross-functional team.

This role is open to candidates residing in Canada,

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:

Monitor security events and provide technical analysis on alerts

• Lead information security incidents and employee investigations by developing the incident response strategy, lead the execution through incident closure, while providing incident updates to key stakeholders throughout the incident
• Deliver security guidance clearly and concisely for incident response and insider threat initiatives
• Coordinate the building of services, capabilities, integrations, and implementations of technologies to support security operations, incident response, and insider threat
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• Deep experience in Security Engineering spanning 7+ years, with a strong focus on Security Incident Response over the last 4+ years.
• Ability to communicate investigative findings and strategies to technical staff, executive leadership, and legal.
• Ability to build scripts or tools to support Samsara’s investigation processes, with proficiency in Python.
• Mentor and train security operation engineers on data collection, analysis, and reporting technical analysis.
• Practical experience acting as a lead during security incident response, including monitoring and triaging alerts, and coordinating across teams
• Understanding of analysis and forensics techniques on macOS, Windows, and Linux
• Experience utilizing SIEM tools to perform log reviews
• Experience in cloud architecture and security (AWS, GCP) and cloud-based services
• Be comfortable working in the Pacific (PST) OR Eastern (EST) Time Zones.

An ideal candidate also has:

• 4+ years of experience working on insider threat initiatives or employee investigations
• Bachelor’s or Master’s degree in Computer Science, Information Security, or a related field.
• GIAC Certified Incident Handler (GCIH) Certification
• Familiarity with common security frameworks and standards, including NIST Cybersecurity Framework, ISO 27001, FedRAMP

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market.

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click hereif you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.