Remote RavenRR

Medical Appointment Setter

Remote Raven specializes in connecting businesses with well-trained virtual assistants from the Philippines to enhance operational efficiency.

Remote Raven

Employee count: 11-50

Salary: 10k-10k USD

Philippines only

About the Role

We are a growing physical therapy clinic seeking a Medical Appointment Setter to be the welcoming first point of contact for our patients. You will be responsible for managing inbound inquiries, scheduling evaluations, converting leads into appointments, and reducing cancellations through relationship-driven communication.

This role requires someone who is confident, consultative, and persuasive, with excellent English communication skills and the ability to address common objections such as time, distance, and cost. You’ll be supporting patients not just with information—but with encouragement and clarity that helps them take the next step in their care journey.

Key Responsibilities

  • Answer and manage incoming patient calls regarding evaluations, scheduling, and general inquiries.
  • Convert leads into appointments through consultative conversations that educate and inspire action.
  • Handle cancellations and objections professionally and effectively (e.g., time conflicts, cost, or travel).
  • Build rapport and maintain patient trust to reduce appointment drop-offs and increase retention.
  • Collect payments or follow up on outstanding balances as needed.
  • Use Zoom video calls when appropriate, maintaining a professional and engaging presence.
  • Support the scheduling of initial evaluations and follow-ups with clarity and accuracy.
  • Ensure high patient satisfaction through clear, compassionate communication.

What We’re Looking For

  • Excellent spoken English with little to no accent.
  • Strong interpersonal and consultative communication skills.
  • Confidence in handling objections and redirecting concerns into solutions.
  • Ability to build relationships quickly and make patients feel heard and supported.
  • Comfortable using Zoom and speaking with patients on video.
  • Tech-savvy and familiar with scheduling systems or CRMs (training will be provided).
  • Prior experience in healthcare, or patient coordination is required

Requirements

This is a 100% Remote Work

Full time

Night Shift

$5/hr

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 10k-10k USD

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Remote Raven

Learn more about Remote Raven and their company culture.

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Remote Raven offers a specialized staffing service focused on providing highly qualified virtual assistants who can seamlessly meet a variety of business needs. Their team of local recruitment specialists identifies, interviews, and selects the best candidates available, allowing businesses to concentrate on their core operations without the overhead of traditional hiring processes.

One of the standout features of Remote Raven is their commitment to affordable and flexible staffing solutions with no startup fees. They primarily work with trained remote workers from the Philippines, ensuring that all virtual assistants are fluent in American English and possess relevant educational backgrounds. By rigorously vetting their candidates through extensive professional development and soft skills training, Remote Raven guarantees a high standard of service, helping businesses to grow efficiently and effectively.

Employee benefits

Learn about the employee benefits and perks provided at Remote Raven.

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Performance-based bonuses

Virtual assistants are eligible for performance-based bonuses.

Flexible work assignments

We offer flexible full-time or part-time work assignments where you can work from your home.

Company events

Our virtual assistants participate in team building activities, community service and other fun events.

Volunteer opportunities

Our virtual assistants participate in team building activities, community service and other fun events.

View Remote Raven's employee benefits
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Remote Raven

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