PendoPE

Account Executive, Commercial Growth

Pendo improves the apps you build, buy, and sell so you can deliver better customer and employee experiences.

Pendo

Employee count: 501-1000

Salary: 115k-140k USD

United States only
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Team Description

As a Commercial Account Executive you will be responsible for managing deal cycles from generation to close. You will be the primary contact with the customer and have the responsibilities of demoing Pendo, providing technical assistance, successfully navigating a proof of concept, and negotiating contracts. This position works closely with the Sales Development Representatives to develop a territory as well as our Sales Engineers. We look for people who are intellectually curious, possess business acumen specifically around Saas software sales, and have a high technical aptitude. As a Commercial AE you are accountable for the plan to hit your territory goal and will enjoy the full support of the company to make you successful. You will be surrounded by a great team of people from whom you can learn from and grow your career with. We also want to learn from you.

Role Responsibilities

  • Work full-cycle deals from demo complete to close
  • Research and target new business opportunities using prospecting tools
  • Build and manage an account priority plan
  • Learn and demonstrate the Pendo platform to new prospective customers
  • Lead effective value discovery to truly understand customer needs
  • Navigate a customer through a 7 day free trial and proof of concept
  • Negotiate contracts, review legal terms
  • Deploy In depth SaaS sales training with MEDDIC and Force Management methods
  • Record and document all sales activities in Salesforce.com
  • Successfully utilize all sales tech tools

Minimum Qualifications

  • 2+ years of closing experience in an B2B SaaS environment
  • Demonstrated consistent track record of goal attainment
  • Possess an understanding of SaaS financial metrics

Preferred Qualifications

  • Training with MEDDIC and Force Management a plus
  • Willingness to learn in a high paced sales environment
  • Ability to embrace feedback and hold yourself accountable
  • Accelerated business acumen

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in: Raleigh, NC is $115K - $140K OTE (50/50 split)

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

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About the job

Apply before

Jun 04, 2024

Posted on

Apr 05, 2024

Job type

Full Time

Experience level

Executive

Salary

Salary: 115k-140k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Pendo

Learn more about Pendo and their company culture.

View company profile

Pendo improves the apps you build, buy, and sell so you can deliver better customer and employee experiences. From Fortune 500 enterprises to B2B tech startups to educational institutions and healthcare systems, organizations around the world use Pendo to achieve a common goal—to accelerate and deepen software product adoption.

Pendo, the most comprehensive product experience platform, allows companies to put product at the center of everything they do. We help teams integrate product intelligence into their organizations to confidently innovate at the speed of changing user needs—taking the guesswork out of delivering the best product experiences.

Pendo combines powerful software usage analytics with in-app guidance and user feedback capabilities, enabling even non-technical teams to deliver better product experiences to their customers or employees. And through our Mind the Product and customer communities, we provide education, events, and training to support product and digital leaders everywhere.

Pendo culture combines the thrill of a startup with the reassurance of grown-up responsibility. At our core, we’re a team of resourceful individuals who love to question everything. But where some companies may fail to focus that energetic, rebellious streak, Pendozers channel our collective bias to act into innovation, colorful (pink!) celebrations, and a maniacal focus on our customers. Our teams are fiercely loyal, independent, and fun-loving, so be prepared for a helping of honest, direct feedback from a team that wants to see you thrive.

Be part of a passionate culture at a high-growth company. Seize the opportunity to work with a great team while making a real impact on the future of product.

Core values

Our values guide everything we do at Pendo.

RESPECT OUR LIVES OUTSIDE OF WORK: We bring our whole selves to work and celebrate what makes each other unique.

BE DIRECT & TRANSPARENT: As individuals we are timely, candid, and respectful in providing feedback—even when it’s hard to do so.

MANIACAL FOCUS ON THE CUSTOMER: If there’s an opportunity to improve the customer experience, we do it.

BIAS TO ACT: We take initiative to get things done, collaborate, and go above and beyond the call of duty.

SHOW ME THE DATA: No matter what the decision, data should be the primary input for decision making.

ACT LIKE OWNERS: We use good judgement in our actions and decisions, and implicitly have the trust from our colleagues to be able to do so.

WIN TOGETHER: We succeed together and challenge each other to grow. We collaborate and support one another as a team.

Employee benefits

Learn about the employee benefits and perks provided at Pendo.

View benefits

Flexible Work Hours

Pendo supports work-life balance with a flexible time policy, allowing employees to adjust their work hours to suit their needs.

Fun Work Environment

Pendo adds fun to the workday with board game nights, team karaoke, ping pong, and weekly catered lunches on a rooftop deck with local brew.

Paid Parental Leave

Pendo provides 16 weeks of paid parental leave with a flexible schedule to ensure parents can enjoy special moments with their new family members.

Learning Opportunities

Employees at Pendo can sharpen their skills with in-house management development classes, guest speaker lunch and learns, and attendance at select conferences.

View Pendo's employee benefits
Claim this profilePendo logoPE

Pendo

Company size

501-1000

Founded in

2013

Chief executive officer

Todd Olson

View company profileVisit pendo.io

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