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PavagoPA

Executive Assistant - Automotive Industry

Pavago is an offshore recruitment company that helps businesses build remote teams by connecting them with top talent from around the globe. It provides an all-in-one service that includes talent acquisition, hiring, onboarding, payroll management, and compliance assurance.

Pavago

Employee count: 11-50

Mexico only

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Executive Assistant (Automotive Industry | Operations & Client Coordination) – Remote

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours

About the Role

We’re hiring an Executive Assistant (Operations & Client Coordination) to support daily operations, client communication, CRM management, and workflow coordination for a fast-growing business in the automotive industry.

This is not a basic admin role.

You’ll act as a key operational partner to the founder by managing:

• Client communication

• Contractor coordination

  • CRM organization
    • Scheduling and operations
    • Follow-ups and workflow tracking

• Day-to-day execution support

This role is ideal for someone who is highly organized, proactive, detail-oriented, and comfortable managing multiple moving parts in a fast-paced environment.

If you thrive on keeping operations structured, clients informed, and priorities moving forward — this role is built for you.

What You’ll Do

Client Communication & Coordination

  • Manage inbound client inquiries and prioritize urgent requests
    • Draft and send professional client updates, summaries, and follow-ups
    • Ensure timely communication and strong client experience throughout projects
    • Track ongoing conversations and maintain organized communication workflows

Contractor & Project Coordination

  • Coordinate with freelance contractors on active projects and deals
    • Track deliverables, timelines, and project progress
    • Maintain communication between contractors, clients, and leadership
    • Ensure tasks and deadlines stay organized and on track

CRM & Administrative Operations

  • Manage and maintain CRM records inside GoHighLevel (GHL)
    • Keep client records, deal pipelines, and workflows accurate and organized
    • Support onboarding workflows by collecting and organizing client information
    • Ensure operational data is updated consistently and accurately

Scheduling & Executive Support

  • Manage calendars, meetings, and scheduling using:

• Google Calendar

• Gmail

  • Google Workspace
    • Coordinate meetings and daily priorities for the founder
    • Prepare materials and context ahead of client or partner calls
    • Support daily operational alignment and follow-through

Research & Reporting

  • Conduct light research including:

• Market comparisons

• Inventory checks

  • Vendor research
    • Data gathering
    • Organize findings into clear summaries and actionable information
    • Support operational and business decision-making

Requirements

Experience

  • 2+ years supporting:

• Founders

• Executives

  • Small business owners
    • Experience in executive support, operations coordination, or client management

Must-Have Technical Skills

  • Strong hands-on experience with:

• GoHighLevel (GHL)

  • Google Workspace (Gmail, Google Calendar, Google Docs, Google Drive)
    • Experience managing client communication and follow-ups
    • Strong organizational and multitasking skills

Communication & Execution

  • Excellent written and verbal English communication
    • Ability to manage shifting priorities independently
    • Strong attention to detail and operational accuracy
    • Reliable remote work setup and stable internet connection

Nice to Have

  • Experience in:

• Automotive industry operations

• Client coordination

  • Service-based businesses
    • Familiarity with:
    • Gamma
    • Google Slides
    • PowerPoint
    • Notebook LM

• Research and presentation tools

What a Typical Day Looks Like

  • Respond to client inquiries and coordinate follow-ups
    • Update and organize CRM records in GoHighLevel
    • Coordinate contractors and monitor active project timelines
    • Manage scheduling, meetings, and calendar updates
    • Conduct operational research and organize key information
    • Support the founder with daily priorities and execution tracking

In short: you’ll keep operations organized, communication flowing, and projects moving forward efficiently.

Key Metrics (KPIs)

  • Responsiveness and professionalism in client communication

• CRM accuracy and organization

  • Timely coordination and follow-through on tasks
    • Scheduling efficiency and calendar management
    • Operational reliability and consistency
    • Founder satisfaction and reduction in operational bottlenecks

Why This Role Stands Out

  • High ownership and direct exposure to business operations
    • Opportunity to work closely with a founder in a fast-growing business
    • Strong operational and executive support experience

• Exposure to:

• Client operations

  • CRM systems
    • Workflow management
    • Contractor coordination
    • Growth opportunities into:
    • Operations Manager
    • Client Success Manager

• Executive Operations Lead

Interview Process

  • Initial Phone Screen

• Video Interview with Recruiter

  • Client Interview

• Offer & Onboarding

Apply Now

If you:

  • Thrive in fast-moving operational environments
    • Love organization, communication, and execution
    • Enjoy supporting leadership and coordinating moving parts
    • Want a high-impact role with strong ownership and visibility

This is a strong opportunity to grow within operations and executive support.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

2 years minimum

Location requirements

Hiring timezones

Mexico +/- 0 hours

About Pavago

Learn more about Pavago and their company culture.

View company profile

The story of Pavago begins with a common entrepreneurial frustration. Its founders, Parker Cox and Ahmed Raza Ali, were running their own businesses and, like many others, found themselves grappling with the high costs and often underwhelming results of their digital marketing efforts. Determined to find a more efficient path to growth, they turned their sights to the global talent market. This decision to look offshore proved to be a pivotal moment. Within just three months of making their first offshore hire, they witnessed a remarkable 40% reduction in their Customer Acquisition Cost (CAC). This initial success was just the beginning of a transformative journey.

Encouraged by these results, they continued to build their offshore team, and within six months, they had expanded to seven team members. This strategic move not only drove down their operational labor costs by 22% but also led to significant increases across all their critical Key Performance Indicators (KPIs). As they shared their success story with fellow business owners, they discovered a widespread need for what they had built. A waitlist of entrepreneurs quickly formed, all asking the same question: 'Can you help us scale our team the same way?' This overwhelming demand was the spark that ignited Pavago. The founders realized they had a key to unlock a competitive advantage for small and medium-sized businesses – democratizing access to incredible offshore talent. Today, Pavago stands as a comprehensive, all-in-one service partner for businesses looking to scale efficiently. They handle the entire process, from talent acquisition and onboarding to payroll management and compliance, allowing entrepreneurs to focus on growth while leveraging a global team of top-tier professionals.

Employee benefits

Learn about the employee benefits and perks provided at Pavago.

View benefits

Retirement savings plan

Offers a retirement savings plan with a company match.

Company events

Company-sponsored events and team-building activities.

Flexible work hours

Offers flexible work hours to accommodate different schedules.

Remote work opportunities

The company is fully remote, allowing employees to work from anywhere.

View Pavago's employee benefits
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Pavago

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