Philippines onlyProperty Manager Support (AU Residential Real Estate – NSW)
Remote | Full-Time | Work From Home | Australian Real Estate Experience Required
AU Residential Real Estate (NSW) experience is mandatory
Certificate IV in Real Estate Practice (CPP40000) – preferred
About the Role
OutsourcedIn is partnering with a leading Sydney-based property management agency to hire an experienced Property Manager Support professional to join their growing remote team.
This is a fully remote, home-based role supporting a NSW residential portfolio. There is no fieldwork involved — on-the-ground staff handle inspections and site visits. Your focus will be on end-to-end property management support, tenant and landlord communication, compliance, and administrative coordination.
Key Responsibilities
Tenant & Landlord Support
Handle tenant and landlord enquiries via phone and email
Manage rental applications, lease preparation, and renewals
Process maintenance requests and coordinate with trades and service providers
Monitor rental payments, arrears, and issue rent reminders
Maintain accurate tenant and owner records in property management systems
Leasing & Marketing Support
Create and manage property listings on platforms such as realestate.com.au and Domain
Assist with advertising, photography coordination, and listing updates
Respond to rental enquiries and support inspection scheduling
Prepare and maintain listing and marketing materials
Administrative & Financial Support
Manage inboxes and calendars for the property management team
Prepare documentation, reports, and condition reports
Track key dates including lease expiries, inspections, and renewals
Assist with arrears tracking, invoice processing, and payment reconciliation
Compliance & Reporting
Ensure documentation complies with NSW tenancy legislation
Monitor compliance requirements (smoke alarms, insurance, pool certificates, etc.)
Generate reports on arrears, renewals, maintenance, and inspections
About You
Minimum 2-3 years experience in Australian residential property management (NSW)
Strong working knowledge of NSW tenancy laws and processes
Experience using property management CRMs such as PropertyMe, Property Tree, or Console Cloud (preferred)
Excellent written and verbal communication skills
Highly organised, detail-oriented, and proactive
Comfortable working independently in a fully remote environment
Why Join This Role
100% work-from-home (no weekends, no fieldwork)
Supportive and structured team with local field staff
Exposure to a well-managed Sydney residential portfolio
Ongoing training, development, and long-term growth opportunities
Competitive package based on experience
Australia