Health Services Manager - Primary Health Care -VirtualCareNS

Req ID: 177599

Company: Nova Scotia Health

Location: Provincial Zone, Mumford Professional Centre
Department: PHC CZ WH Community Services Admin Hants
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Status: Management/Non Union Position

Posting Closing Date: 23-Apr-24

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with an Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

The Health Services Manager (HSM), Primary Health Care (PHC) is a member of the leadership team and is responsible for the operation, functioning and quality of the assigned Primary Health Care Programs/services. Initially, this role will have a central focus on management support for VirtualCareNS. In keeping with our promise to provide people centred care, the HSM engages primary health care, acute and tertiary care, public health, leadership community, clinical teams, and our community partners to promote our declaration of health. The HSM is responsible to lead and engage others through partnerships intended to achieve results that facilitate system transformation and the development of strategic goals and objectives – both at a system and local community level.

The PHC HSM is responsible for the leadership, development, implementation, operation, and evaluation of person-centred community based, primary health care programs and services that are being established across Nova Scotia. In addition, the primary responsibilities of the HSM related to program leadership, human resource management, fiscal management, development and assurance of professional standards are to be aligned with the established standards of the Quality Framework in PHC.

About You

We would love to hear from you if you have the following:

• Baccalaureate degree from a health discipline or experience in a health care setting
• Master’s degree preferred [e.g., Masters of Health Administration (MHSA) / Postgraduate Diploma Health Administration (DHA)
• Current registration with the relevant college/association
• A minimum of 5 years' recent and related leadership/management experience in a health care setting
• Demonstrated experience in initiating and managing multiple projects
• Experience in a unionized environment preferred
• Demonstrated knowledge of primary health care, health promotion, health determinants, and dynamics of health needs in a rural community
• Demonstrated exceptional interpersonal and communication (oral, written and presentation) skills including the ability to work collaboratively with various professional and community individuals, demonstrating a high level of judgment, tact, creativity, diplomacy, discretion and confidentiality
• Demonstrated experience in program development, project management, implementation, monitoring and evaluation
• Experience working in a Primary Care Clinic /Office an asset

About You Continued

• Demonstrated ability to work with physicians and stakeholders across multiple governance structures to establish and sustain strong collaborative family practice teams
• Must have high level of sound judgment, initiative, and self-direction in order to make independent decisions related to responsibilities. Values and acts upon input from key internal and external stakeholders to support the decision-making process.
• Exhibits analytical thinking as well as creative problem-solving ability and willingness to consider uncharted or novel ideas related to trends and changes in health care
• Understands the climate/culture in the organization and the wider provincial, community, and social context
• Being conscious of broad system connection and potential impacts and consequences of decisions in a wide variety of situations, both internal and external
• Being aware of the interdependence of organizational systems and stakeholders and considering the impact on people, processes, and services
• Demonstrated interest in continued professional growth and leadership
• Knowledge of current legislation relating to Occupational Health & Safety, Infection Control Standards, Controlled Drug & Substances, Freedom of Information and Protection of Privacy, and of Accreditation Standards for Primary Health Care
• Demonstrated self-motivation, self-direction, leadership, team development, organizational and facilitation skills
• Commitment to promoting a culture of respect that supports safety, ethical practices, cultural awareness and organizational health
• Proficiency in computer applications including Microsoft Word, Power Point, Excel, internet, email and the ability to use health information systems to support patient care
• Physical and mental capabilities to perform the duties of the position such as working irregular hours and under pressure to meet strict deadlines; ability to keep projects operating concurrently; traveling within the zone and to other areas as necessary
• Valid Nova Scotia Driver's License and access to a reliable vehicle
• Competencies in other languages an asset, French preferred

This position has flexibility to work remotely but successful candidates must have the ability to be in the primary location as required.

Hours

• Permanent Full-time position; 75 hours bi-weekly
• Shifts may include evenings, weekends and holidays

Compensation and Incentives

$43.90 - $58.33 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.


Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

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