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NICENI

Proposal Engineer

NICE Ltd. specializes in customer experience management with a focus on AI-driven solutions.

NICE

Employee count: 5000+

Germany only

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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

About NiCE Cognigy

NiCE Cognigy is a global leader in AI-powered customer service solutions, enabling enterprises to deliver exceptional, human-like customer experiences at scale. As part of NiCE, we combine cutting-edge conversational AI with enterprise-grade reliability to support some of the world’s largest and most complex customer environments.

To support our continued growth, we are looking for an experienced Proposal Engineer to drive high-quality, competitive offers for large and complex deals.

Your Role

As Proposal Engineer at NiCE Cognigy, you will play a key role in shaping winning proposals and ensuring excellence throughout the entire bid lifecycle. You will coordinate cross-functional teams, manage bid processes end-to-end, and ensure that customer requirements are translated into compelling, high-quality offers.

Your Responsibilities

  • Support the development of offers for large and complex deals, from opportunity qualification through submission
  • Analyze tender and RFP documents to fully understand customer requirements, expectations, and evaluation criteria
  • Organize and manage bid processes to ensure on-time, on-budget delivery of proposals
  • Ensure all customer-facing offer documents are complete, consistent, and compliant
  • Familiarize yourself with internal tools, procedures, and governance frameworks
  • Organize and facilitate bid-related workshops and meetings, ensuring clear documentation and follow-up on outcomes
  • Support the preparation and execution of internal bid reviews, ensuring involvement of all required support units
  • Contribute to securing successful outcomes across all phases of the offer process
  • Support knowledge sharing and the continuous improvement of bid management processes
  • Proactively identify and implement best practices for quality assurance and the further development of existing supply and bid processes

What You Bring

  • Experience in bid management, proposal management, or a similar role in a complex B2B or enterprise environment
  • Strong analytical skills with the ability to interpret complex tender documents
  • Excellent organizational and stakeholder management skills
  • A structured, quality-driven mindset with strong attention to detail
  • Confidence in coordinating cross-functional teams under tight deadlines
  • Strong communication skills in English (additional languages are a plus)

Why Join NiCE Cognigy?

  • Work on high-impact, enterprise-level deals with global customers
  • Be part of a fast-growing AI company backed by an established global leader
  • Collaborate with highly skilled, international teams
  • Influence and continuously improve bid management processes
  • Flexible working models and a culture that values ownership and collaboration

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Germany +/- 0 hours

About NICE

Learn more about NICE and their company culture.

View company profile

At NICE, we are passionate about empowering organizations of all sizes to deliver amazing customer experiences everywhere. Our unified open cloud platform, NICE CXone, helps businesses manage every interaction across voice and digital channels. By leveraging advanced artificial intelligence capabilities, we improve service efficiency and empower frontline agents with the tools they need to excel in their roles.

NICE was founded in 1986 and has established itself as a leading player in customer experience management. With over 8,000 employees globally, we are committed to helping our customers succeed by providing a comprehensive range of solutions designed to meet diverse needs. Our platform integrates perfectly with various systems, transforming how organizations engage with their clients. We aim to facilitate exceptional experiences that lead to customer loyalty and satisfaction.

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