Narvar hiring Sr. Software Engineer II, Machine Learning • Remote (Work from Home) | Himalayas
NarvarNA

Sr. Software Engineer II, Machine Learning

Narvar is the leading post-purchase intelligence platform, empowering retailers to deliver world-class experiences that drive revenue, increase customer lifetime value, and improve operational efficiencies.

Narvar

Employee count: 201-500

Canada only

Narvar is growing! We are hiring a Senior Software Engineer II to build new products and improve all aspects of the Narvar platform. Data is at the core of our competitive advantage so the work you do has a large impact across the company, our business partners, and the lives of our end users.

Machine Learning Engineers at Narvar work across the stack. We are ‘full-stack’ ML Engineers. This means that we write production-level code and own machine learning operations for our teams.

Day-to-day

  • Design and deploy machine learning algorithms for use cases spanning e-commerce, consumer trends, markets, logistics, and new products
  • Work on real-world consumer data for natural language processing, image classification, time series analysis, outlier detection, user modeling, etc
  • Work with large unstructured data
  • Be at the intersection of mathematics, machine learning, business, and computer science and impact millions of users through your work
  • Multiply the effect of your data science and data team members by building frameworks, tools, and methodologies that the entire team use
  • Provide thought leadership to a team through high quality write-ups, reviews, and a strong vision grounded in practical experience and a wider industry view

What we’re looking for

  • Strong machine learning skills.
  • Fluency in Python, PyTorch, Tensorflow, Pandas, numpy, and machine learning packages
  • Data Engineering skills and large data experience. You should have dealt with large amounts of data (TB) in a production setting, built world class data pipelines using cutting edge tools (e.g. Spark).
  • 10+ years of hands-on experience shipping models to production, working on a variety of problem spaces (eg: user modeling, spam classification, prediction, clustering etc)
  • MS in Computer Science, Statistics, Math, Science (physical or social), Engineering or similar quantitative and computation field plus 5+ years of industry experience
  • Strong software engineering and coding skills with the ability to write production quality code
  • Strong understanding of probability statistics, machine learning, and algorithms
  • Experience with SQL and NoSQL databases
  • Experience working with Linux, shell scripting
  • Previous startup experience strongly preferred

Bonus Points

  • Experience implementing applications on Google Cloud Platform
  • Experience with deep generative models or graph learning a plus.
  • Tag your application with your solution to an active / recently concluded Kaggle competition, to get ahead of the list :)
  • Experience leading a team of data and data scientists; Strong ability to multiply the effect of the team and the team members; excellent written communication; self-starter that can balance sophistication with practicality

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ + other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Canada +/- 0 hours

About Narvar

Learn more about Narvar and their company culture.

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We are Narvar, and we're on a mission to simplify the everyday lives of consumers by transforming the post-purchase experience. We believe that what happens after a customer clicks 'buy' is just as critical—if not more so—than the purchase itself. That's why we created a leading post-purchase intelligence platform, dedicated to helping retailers build long-term loyalty and drive sustainable growth. Our platform empowers over 1,500 of the world's most admired brands, including names like Sephora, Levi's, Sonos, and LVMH, to engage consumers, deliver seamless operations, and ultimately grow their business. We understand that every interaction is an opportunity, and powered by our AI engine, IRIS™, and billions of data points, we turn these post-purchase moments into personalized insights that build trust and safeguard operations.

Since our founding in 2012, we've been pioneering the post-purchase movement. Our journey started with the vision of our founder, Amit Sharma, a retail veteran, and today, under the leadership of our CEO, Anisa Kumar, we continue to innovate and redefine this crucial space. We touch over 125 million consumers worldwide each year, across billions of interactions, in numerous countries and languages. Our comprehensive suite of solutions covers everything from returns and exchanges to tracking, notifications, and fraud prevention. We're passionate about helping retailers not only meet but exceed customer expectations. We're a global team, with a distributed workforce across North America, Europe, and India, united by a culture that thrives on adventure, innovation, and a commitment to doing great things together. We're proud that over 90% of U.S. adults have experienced better retail through Narvar, and we're excited to continue shaping the future of post-purchase experiences, making them more personal, efficient, and loyalty-driven for everyone involved.

Employee benefits

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401(K)

Narvar offers a 401(K) plan.

Paid holidays

Narvar offers paid holidays.

Paid sick days

Narvar offers paid sick days.

Life insurance

Narvar provides life insurance.

View Narvar's employee benefits
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Narvar

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