Senior Software Engineer, Platform Engineering

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the DevInfra Team

The DevInfra team is Mixpanel’s platform engineering team. Our mission is to be a force multiplier for Mixpanel engineering as a whole. We achieve this by partnering with our engineering teams to build a world-class software development lifecycle together.

About the Role

We are looking for an experienced engineer with a strong track record of solving tooling pain points, automating away toil, and designing systems to help teams deliver software faster, more safely, and more reliably. You possess the skills and credibility to lead our engineering team by example and are energized by mentoring and supporting your fellow engineers. Frequent forays into uncharted territory require our team to be highly adaptable and always ready to learn. We serve as trailblazers for the rest of Mixpanel engineering.

Responsibilities

• We partner with a wide variety of teams to build out their software development lifecycle to be optimized for speed, safety, and reliability. We support teams writing front-end UI code as well as teams maintaining our highly stateful storage systems deep in our stack.

• We support systems that ingest more than 1 trillion user-generated events every month while ensuring end-to-end latencies of under a minute. Mixpanel queries typically scan more than 1 Quadrillion events over the span of a month. More details in this blog post.

• Mixpanel runs entirely on Google Cloud Platform and Google Kubernetes Engine. DevInfra is the overall admin for our cloud environment, so we wear many hats. We are responsible for things like Terraform, cost management, networking, and security best practices.

• We are the overall service owner for Kubernetes. Individual teams are responsible for maintaining and monitoring their own clusters and workloads. We are responsible for setting standards for deployment, observability, and developer experience. We facilitate efforts like Kubernetes version upgrades and helping teams adopt new Google Kubernetes Engine features.

• Service ownership of our observability pipelines. We have instrumented over 30 million Prometheus metrics time series and use Open Telemetry to ingest over 4 billion distributed tracing spans per month. An example: How We Migrated from StatsD to Prometheus in One Month.

• We maintain our GitHub Actions based CI/CD pipelines. We maintain a robust GitHub-native delivery process that empowers teams to self-serve their needs while ensuring safety and reliability. See this blog post as an example.

• We maintain our devbox system that provisions cloud development environments for individual developers.

• We procure best-in-breed SaaS tooling for the rest of engineering. We own our relationship with GitHub, Honeycomb, Chronosphere, Sentry, and more.

• We run the new engineer onboarding process. If you join us, your first meeting will probably be with us!

We're Looking For Someone Who Has

• 8+ years of coding experience.

• Expert in at least one programming language ecosystem. Preferably Go, Python, or JavaScript/TypeScript.

• Production experience managing Kubernetes at scale.

• Production experience managing infrastructure in a major cloud provider such as Google Cloud Platform, Amazon Web Services, or Azure. Preferably Google Cloud Platform.

• Proficiency with observability solutions like OpenTelemetry, Prometheus, or Distributed Tracing for application monitoring and performance analysis.

Bonus Points

• You write excellent docs.

• Proficient with GitHub Actions and the GitHub ecosystem.

• Experience maintaining Continuous Integration jobs.

• Experience building deployment pipelines. We love GitOps!

• Bazel expertise.

• Experience with Terraform.

• Experience with cloud Identity and Access Management (IAM) systems and knowledgeable about security best practices.

• Experience implementing Internal Developer Platforms like Backstage.

• Working knowledge of site reliability engineering (SRE) principles such as implementing Service Level Objectives (SLOs).

• You ❤️ open source.

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
• Customer Focus: Our customers’ success is our success
• Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
• Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
• One Team: We can’t win without each other

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.