LivePersonLI

Software Development Engineer - backend

Put conversations at the center of your business.

LivePerson

Employee count: 1001-5000

Germany only

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

Welcome to the Customer Identity and Access Management at LivePerson! We are a team of 5 engineers located across 4 countries in (Bulgaria, Israel, Germany, US). We are looking for a backend engineer (all genders) to join our team. You will work in a fast-paced environment on projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging.

What You Be Doing In This Role

  • Leveraging expert Java knowledge to enhance new features and maintain platform stability, while continuously enhancing technical excellence.
  • Maintain services using RESTful API conventions and a microservices approach.
  • Evaluate and implement new technologies, create proof of concepts, and discuss architectural decisions.
  • Improve the existing technical specifications and documentation.
  • Troubleshoot production issues and assist with code maintenance.
  • Implement internal process improvements, including automating manual tasks and optimizing data flows and infrastructure for scalability and stability.
  • Collaborate with engineers, engineering managers, and stakeholders to ensure valuable contributions and refine product features.
  • Provide on-call support as needed.
  • Willingness to participate in paid on-call duty approximately every 5 - 6 weeks, in alignment with our "You Build It, You Run It" philosophy.
  • A strong sense of quality, personal responsibility, and a passion for development.

What you need for success

  • At least 5+ years of core Java experience using Spring boot and/or Node.js - Data Structures, Algorithms and Design Patterns
  • 5+ years of experience with RESTful API and large-scale distributed microservices architecture.
  • 3+ years of experience in Kubernetes, GCP, and databases
  • Experience with Gitlab.
  • Familiar with DevOps for deploying applications from Dev to Production environments and service monitoring tools like Grafana, and Kibana.
  • Experience in coordination with stakeholders and cross-team/ -departments and ability to succeed in a largely virtual organization, as well as knowledge and experience with agile values, principles, and methodologies (e.g., based on SCRUM or Kanban).
  • Bachelor’s degree (or higher) in Computer Science or a related discipline.
  • You are a strong communicator with very good written and verbal English skills.

Applicants must be authorized to work for any employer in Germany.

Benefits:

  • Personal time off 33 days - Vacation (28 days) and care days (5)
  • Additional Pension scheme, deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements
  • Internet and Mobile reimbursement
  • Be flexible, work flexibly and from anywhere - no defined working hours or boundaries
  • Remote first company with offices in Mannheim and Berlin
  • Modern equipment (MacBook Pro)
  • Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact.
  • Monthly connection: Join our monthly connection pizza day in the office!
  • We were awarded by Great Place to Work
  • If you want to have more information about us you can check: https://www.kununu.com/de/liveperson2 and our career homepage.

Belonging at LivePerson:

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Germany +/- 0 hours

About LivePerson

Learn more about LivePerson and their company culture.

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Put conversations at the center of your business. Empower your people, accelerate your shift to digital, and embrace an automation-first customer experience — all by harnessing the power of conversational AI.

It’s not about the AI, it’s about the conversation

Forget the AI hype. We’re living in the age of conversation. Authentic, ongoing conversations are what fuel relationships, earn loyalty, and ultimately, drive growth. From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers through conversation for nearly three decades.

Employee benefits

Learn about the employee benefits and perks provided at LivePerson.

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Counselor Access

LivePerson offers 24/7 access to professional counselors, ensuring employees have support whenever they need it.

Voluntary Benefits

LivePerson provides voluntary insurance coverage and exclusive perks and discounts to enhance the overall benefits package.

Flexible PTO

LivePerson provides a discretionary PTO package, allowing flexible days off with manager approval, in addition to public holidays.

Parental Support

LivePerson provides family parental leave, maternity support, and fertility services to support employees during major life events.

View LivePerson's employee benefits
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LivePerson

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