PropelPR

Insights Lead

We're making America's safety net more user-friendly. We build software for low-income Americans who are often overlooked by traditional tech innovation.

Propel

Employee count: 51-200

Salary: 105k-135k USD

United States only

About Us

Propel is on a mission to empower low-income Americans by simplifying access to government benefits with modern technology. We're a passionate team of 100 Propellers - all working to help our users get through the month, every month.

We launched the Propel Marketplace to connect our ~10M users to products, services, and exclusive offers from leading brands across grocery and retail, healthcare, telecoms, financial services, and auto. It has grown into a powerful, industry-leading performance tool for our partners and a critical revenue driver for Propel. We have strong product market fit, our users love our app, and our customers love that we have a significant reach and engagement with our users.

With a new GM at the helm, we’re shifting our focus to scaling our Marketplace. We’re looking for an Insights Lead to own internal and external insights for one of our key verticals and define our key account and vertical strategy. This role presents a great opportunity to the right person who also is looking to stretch into management responsibilities.

Here's how you'll impact the company

  • Partner closely with Customer Success and Business Development to grow our accounts and establish best practices within your vertical
  • Present recommendations to internal and external stakeholders to strategically grow our key accounts
  • Become the subject matter expert for one of our priority verticals and define vertical strategy
  • Lead on reporting and ad-hoc analysis
  • Collaborate with the Data Science team to investigate and fix performance issues
  • This role will initially be in an individual contributor capacity, but you may take on people management responsibilities within the next 6-12 months based on business needs

Requirements

  • 4-6 years of experience in an analytically driven role (analytics, consulting, finance etc.). Experience in client-facing roles is a plus
  • Ads experience preferred but not required; strong preference for candidates with experience on the Insights teams at ads publishers
  • Passion for analysis – demonstrated proficiency in SQL and Excel. You’re excited by data-driven insights and enjoy translating them into actionable strategies
  • Problem solving – you tackle ambiguity by applying first principles thinking to break the problem into manageable components
  • Curiosity – you love learning the why behind observations and data
  • Team player – you build relationships across teams and go out of your way to support your teammates
  • Results oriented – you prioritize effectively and have a strong bias for action
  • Humility and growth mindset – you’re looking to learn from our colleagues, users, and customers
  • Mission alignment – you’re inspired to help fulfill Propel's mission of building modern, effective, and respectful technology for low-income Americans

At Propel, you'll enjoy

  • Meaningful work and a strong shared sense of mission
  • Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn. The team meets in-person for optional retreats.
  • 20 Days of PTO
  • 4% 401K match
  • $10k lifetime spend towards Carrot Fertility
  • Excellent Medical, Dental and Vision options
  • Other health and mental health focused benefits and perks
  • Propel believes that everyone should be compensated fairly and equitably. We set our salary ranges using compensation data from hundreds of NYC-based startups at our stage. Additionally, pay is not determined based on location. Compensation for this position includes base salary and a performance-based bonus. The expected base salary for the role is $105,000 - $135,000. The bonus is a combination of individual and team revenue performance. The total on-target earnings (OTE) is $115,500 - $148,500. There is potential for a larger bonus if individual and/or team revenue targets are exceeded. Equity and excellent benefits come with this position as well!

Additional Considerations:

  • We are committed to building a diverse and inclusive team, and welcome applicants from all backgrounds and abilities.
  • We're currently accepting applications from the states we have an established entity, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Virginia, and Washington.

More About Propel

We believe that Americans with limited income deserve modern, respectful, and effective experiences around their government benefits and money. Unfortunately, the status quo often fails to treat them as first-class citizens in their daily interactions around the social safety net and financial services. The tech industry hasn’t pulled its weight in solving the problems faced by low-income Americans.

Propel’s mission is to change that. We’ve built Providers, the single most popular app in the country built specifically for low-income Americans.Over 5 million families each month use Providers to seamlessly manage their government benefits (programs like SNAP, commonly known as food stamps) while saving and earning money. Providers has been recognized by the White House, featured on the front page of the NYTimes, and carries over 500,000 five star reviews.

Propel is a for-profit, venture-backed start-up company that holds its social mission at its core. We’re proud to be supported by a blend of nonprofits, impact investors, and world-class investors, including the Robin Hood Foundation, Andreessen Horowitz, Nyca Partners, Financial Health Network, JPMorganChase, Kevin Durant, Serena Williams, and Nas. For us to build a self-sustaining and profitable business, we need to deeply understand our user’s needs and build multiple successful products addressing those needs. If this challenge appeals to you, we’d love to talk!

About the job

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Posted on

Job type

Full Time

Experience level

Senior
Manager

Salary

Salary: 105k-135k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Propel

Learn more about Propel and their company culture.

View company profile

Financial volatility is a fact of life in the American economy. Families who face financial hardship must navigate a set of tools that are fragmented, bureaucratic, technophobic, and expensive - right when they are most in need of world-class products and services that help them get back on their feet. Those experiences include both the public sector safety net (e.g. programs like food stamps, Medicaid) and private sector products (e.g. check cashers, payday lenders).

At Propel, we believe that tech hasn’t pulled its weight in solving real social problems. While tech alone won’t solve poverty, it can play a much larger role in building safety net services that restore financial health.

We believe that the best way to change the system for low-income Americans is to build a thriving business that aligns our incentives: a system where our business grows if and only if we help more low-income Americans improve their financial health.

Our values

  • Listen first: We approach our work with humility and the acknowledgement that there's a lot we don't know. We don't pity or look down on low-income families - instead, we take inspiration from their resilience and ensure that they have a seat at the table.

  • We're doers, not philosophers: We have a bias towards action. Though we may design with an ideal world in mind, we release for the world we live in - and we ship and iterate relentlessly.

  • Embrace a growth mindset: The problems we need to solve tomorrow will be different from the ones we solved yesterday. We approach our work with a desire to learn and improve every day.

  • Light up at our mission: All of us at Propel have a strong sense of duty and responsibility to execute on this mission and succeed on behalf of our users.

Justice, Equity, Diversity, and Inclusivity

At Propel, JEDI represents our constant striving towards equality both internally and externally. Internally, we focus on DEI: diversity, equity, and inclusivity. Externally, we focus on justice: dismantling systemic racism, discrimination, and economic injustices with the products that we build.

We focus on JEDI because it drives us towards the best product and business decisions that allow us to effectively and consciously serve our mission and our users. As a social enterprise, we also recognize that caring about JEDI is quite simply the right thing to do.

The people that use our products are diverse in many ways - gender, age, race, sexual orientation, religion, disability status, and more. We explicitly aim to reflect that with our team composition, though we aren’t there yet. That’s why we are actively working to make sure our job descriptions are inclusive, our sourcing nets are widely cast, and our interview process is equitable and fair to all.

We particularly value those with lived experiences around financial hardship and safety net programs. While people from all backgrounds can contribute to Propel’s mission, we know that those who come from the communities we serve have an incredibly powerful and unique perspective.

Employee benefits

Learn about the employee benefits and perks provided at Propel.

View benefits

Healthcare benefits

We’ve got your medical, dental, and vision.

Fertility benefits

$10k lifetime spend towards Carrot Fertility.

Company retreats

Team meets quarterly in-person for optional retreats and on-sites.

Retirement benefits

Generous 401(k) with company match to help you invest in your future.

View Propel's employee benefits
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Propel

Company size

51-200 employees

Founded in

2014

Chief executive officer

Jimmy Chen

Employees live in

View company profile

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Propel hiring Insights Lead • Remote (Work from Home) | Himalayas