Argentina onlyJob Duck is hiring a virtual
Program ManagerWe're not just another company – we're a team of driven individuals passionate about connecting businesses with top-tier international and home-based professionals. We're building something big here, aiming to be the largest recruitment and staffing firm in the United States for this specialized talent pool, and we're looking for someone who wants to be a part of that journey. Our culture is built on five core values that guide everything we do:
Attack the Day: We start each day prepared to conquer it. We focus on the one thing we can do today to make our work easier and propel the company forward.
Be Incredible: We strive for excellence in everything we do. We're organized, efficient, and never settle for mediocrity. We go the extra mile, providing exceptional value at every turn.
Complete the Job: We're doers. We get things done, even when it's tough. We make the extra effort, leveraging our experience, knowledge, skills, and resources to overcome any challenge.
Dream Big: We have ambitious goals and we're not afraid to chase them. We embrace change and are passionate about growth, both personally and as a company. We operate as the company we aspire to be, always striving for more.
Excuse-Free Attitude: Excuses have no place here. We believe in accountability and ownership. We own our mistakes and focus on finding solutions, not making excuses.
This isn't just a job; it's an opportunity to join a dynamic team that's making an impact.
Is accountable for driving member engagement, implementing optimized training pathways (pre- and post-hire), and enhancing the overall experience for the Job Duck Talent Community, from Candidates preparing for placement to Staffers with Senior-level experience. This role is responsible for managing the operational flow of the Talent Community, ensuring seamless integration across Workday, Active Campaign, and the Talent Community Portal. By incorporating skill gap mitigation efforts, analyzing key metrics and identifying trends and conversion opportunities, the Program Manager elevates member quality and readiness. Working cross-functionally with the Marketing, IT and Delivery departments, as well as the Learning Team, this role ensures that funnel performance is continually improved, and that learning and career development initiatives are personalized to meet the evolving needs of members.Monthly compensation range: $900 - $1100 USD
Duties and responsibilities will include, but are not limited to the following:
- Talent Community Operations
Oversee daily operations of the Talent Community, ensuring SOPs are followed and optimized.
Maintain and update Active Campaign candidate contact lists using Workday reports.
Manage candidate tagging and segmentation based on training activity and engagement.
- Candidate Engagement & Lifecycle Management
Monitor portal usage and engagement metrics (logins, job browsing, resume updates).
Collaborate with IT to improve training recommendations and job matching.
Collaborate with Marketing to refine campaigns and announcements based on click-through and conversion data.
- Training Pathway Optimization
Track course catalog usage, completion rates, and tier conversion metrics.
Provide insights on skill gaps and implement targeted training to elevate members from Tier C to A.
Collaborate with the Learning Team to support the development of customized learning paths aligned with current available job requirements.
- Data Analysis & Reporting
Generate and interpret reports to guide strategic decisions.
Monitor dropout rates, course ratings, and application trends to refine the Talent Community model.
Provide insights on overqualified/underqualified populations and skills gap trends.
- System Integration & Automation
Ensure data accuracy between Workday, Active Campaign, and internal systems.
Collaborate with IT, Data and Marketing to improve dashboard visibility and funnel tracking.
Key Skills:
Project Management
Organizational Planning
Prioritization
Strategic Thinking
Process Management
Operational Efficiency
Active Listening
Data Interpretation
Change Adoption
Digital Fluency
To be considered for this opportunity, you should have the following:
Background in recruitment, HR operations, or talent development
At least 2 years of experience managing small projects with cross-functional teams
Data interpretation experience and skills
Familiarity with Workday (especially EEL) and Active Campaign (Preferred)
Knowledge of training pathways and career development programs, especially tiered competency models (journey-based learning design)
Strong written and verbal communication skills
Every Great Person Deserves a Great Job. Therefore, choose to apply now! Keep tabs on your email and WhatsApp to get the next steps. Make sure to review your spam folder.
Our application process has multiple stages; applying here is just the first step. Every candidate has to pass each step in our application process to become part of our team. Please note that this is a home-based position.
United States
South Africa only
Colombia only
DZ, AR + 1 more