United Kingdom onlyCompany Description
Insights is a Learning and Development company which aims to change the world through the power of self-awareness.
Our core purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. Like any brilliant team we’re made up of different people. A career at Insights is about welcoming people for who they are, and supporting their journey towards whoever they want to become.
Across the globe our products help people see themselves and others in a new light, to spark stronger connections in our workspaces and beyond. It all starts within. We're always making sense of ourselves - evolving as we move through life. Discovering our own minds means we're committed to constantly expanding them. And we want to shout about it. We love what we do, and we have fun doing it. That's what makes the magic of Insights. We work in a space where everybody belongs, where you can be unapologetically you.
Job Description
We are seeking a new Credit Controller to join our Global Accounts Receivable Team, within our Finance Operations function, for 12 months from start date.
Based either at our headquarters in Dundee or working remotely, you will liaise and engage with internal and external customers, delivering effective credit management to Insights’ office throughout the world.
You'll be responsible for processing and raising sales invoices on a daily basis, working with other parts of the Insights business, such as Client Services, to make sure the whole process from order entry through to billing is working effectively.
It's also really important to be organised and detail focused to make sure client records are fully up to date and reconciliation of payments against invoices is accurate. Insights deals with business customers primarily, so you'll be responsible for developing relationships with them to ensure the smooth running of accounts and timely payments.
When issues arise, you'll work with internal and external customers to reach solutions in line with Insights policy and guidelines, ensuring that any problems are resolved effectively while maintaining the relationships between stakeholders.
Qualifications
It's likely that you will have credit management experience already, particularly in a B2B environment. You'll be able to develop relationships with stakeholders at all levels. Sharing our Company passion for customer service, you're a confident communicator, demonstrating excellent interpersonal and organisational skills.
You take ownership of your responsibilities and accept accountability for your actions, which fosters trust and reliability. Displaying initiative, you'll also recognise the value of involving more experienced colleagues when necessary, ensuring the best outcomes for the team and the customer.
You'll know how to handle sensitive information with the utmost confidentiality. Even in the face of multiple or high-volume demands, you maintain focus and energy, addressing challenges with composure. Your proactive approach drives you to go the extra mile, consistently delivering service on time and to the highest standard. This dedication not only supports personal growth but also aligns with and advances the goals of the team and the organisation.
Additional Information
Everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.
Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture.
It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody.
We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.
Read more about inclusivity at Insights via the vacancy page on our website: https://www.insights.com/inclusively-insights/
