Amazon/e-commerce Virtual Assistant

Client Company Introduction:

A UAE based Ecommerce and Digital solution providers globally.

About the role:

Amazon Virtual Assistant

We are looking for an experienced Amazon Virtual Assistant with at least 2 years of hands-on experience managing Amazon Seller Central operations. The ideal candidate should be well-versed in product research, listing optimization, PPC, customer service, and overall store management.

Key Responsibilities

Product Research & Sourcing

• Conduct product hunting using tools like Helium10, JungleScout, Viral Launch

• Analyze competitors, pricing, profit margins, and market demand

• Coordinate with suppliers for quotations and product samples

Listing Creation & Optimization

• Create high-quality Amazon listings (title, bullets, keywords, descriptions)

• Optimize backend keywords, images, A+ content

• Manage variation listings and parent-child relationships

Amazon PPC Management

• Set up and manage sponsored ads campaigns

• Optimize ACOS, keywords, bids, negative keywords, placements

• Run weekly performance reports

Inventory & Order Management

• Manage FBA shipments, replenishments, stock levels

• Track stranded inventory, suppressed listings, and product compliance issues

Customer Service

• Handle buyer messages, returns, refunds, and negative feedback

• Ensure high account health: ODR, cancellation rate, late shipment rate

Reporting & Analysis

• Maintain daily/weekly dashboards

• Run keyword performance reports, PPC insights, and revenue summaries

Required Skills

• Strong command of Amazon Seller Central

• Experience with Helium 10, Jungle Scout, Keepa, Sellerboard

• Knowledge of FBA/FBM processes

• PPC campaign management experience

• Excellent English communication (written/verbal)

• Strong attention to detail & problem-solving skills

• Ability to work independently and meet deadlines

Qualifications

• Bachelors degree in Business, Marketing, E-commerce or related field

• Minimum 2 years proven experience as an Amazon VA

About HR Ways:

HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more."