Mid-Market Account Executive

About Hatch
At Hatch, we’re building the AI platform powering the next generation of Customer Service Representatives. Backed by Y Combinator and top-tier investors, we help businesses deliver smarter, faster, more human support—at scale.

We’re growing fast and looking for a sharp, strategic Mid-Market Account Executive to join our NYC-based team. This isn’t a boiler-room sales role—we’re looking for someone who thrives on working a tight book of high-value accounts and closing complex deals that move the needle.

What You’ll Do

• Work with fast-growing companies the help them modernize their contact centers using Hatch’s AI agents.

• Drive full-cycle sales from outreach to close—working inbound and outbound motions

• Partner closely with SDRs, marketing, and leadership to drive pipeline strategy

• Consistently hit quota and architect a path to overachievement

• Travel to meet customers and attend strategic events and conferences as needed

• Sit in our NYC office alongside the CRO and GTM team to move fast and win together

What We’re Looking For

• 2–4+ years of experience in a closing role within SaaS (AI or MarTech preferred)

• A proven track record of exceeding quota on mid-market SaaS deals

• Comfort owning complex deal cycles and engaging senior decision-makers

• Strategic, relationship-driven approach to sales (this is not a volume/cold call shop)

• Strong collaboration skills—you're a partner to SDRs, not a lone wolf

• Based in NYC or willing to relocate—this is a hybrid, in-person role

Compensation & Perks

• $100K+ base / $100K variable ($200K+ OTE)

• Unlimited PTO

• Medical, dental, and vision coverage

• Hybrid schedule from our NYC office