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GustoGU

Head of AI-Driven Client Experience

Our customers come from all walks of life and so do we.

Gusto

Employee count: 1001-5000

Salary: 181k-211k USD

United States only

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A leading technology firm in Scottsdale is seeking a Head of Client Experience to transform client service in an AI-native world. The role involves defining the client experience vision, ensuring high performance in the team, and driving AI-powered support solutions. Candidates should have 10-15+ years in client experience within B2B SaaS, proven leadership skills, and a strong background in AI tools. The company offers competitive pay with a salary range of $181,000 to $211,000 annually.
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About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 181k-211k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Gusto

Learn more about Gusto and their company culture.

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Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses.

Employee benefits

Learn about the employee benefits and perks provided at Gusto.

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Fertility benefits

We'll help pay for people seeking fertility treatment.

Wellness benefits

A monthly fitness stipend and mental health resources too.

Family-friendly benefits

Primary and secondary parental leave, sleep coaching, house cleaning for new parents, and more.

It’s a marathon, not a sprint

Employees celebrating 5 or 10 years at Gusto enjoy a month-long sabbatical to travel and relax after all their hard work.

View Gusto's employee benefits
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Gusto

Company size

1001-5000 employees

Founded in

2011

Chief executive officer

Josh Reeves

Employees live in

View company profile

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