Salesforce CPQ Administrator

What your impact will look like here

• Serve as trusted advisor to the Sales team and subject matter expert on deal operations, including structure, contracting options, pricing accuracy and approval processes.
• Engage early in deal cycles with the Sales Team to accelerate deal velocity by ensuring deals are structured, priced and processed efficiently and align to company policies.
• Act as the first point of escalation and approval on complex deal questions and non-standard requests. Serve as trusted advisor to the Sales team and subject matter expert on deal operations, including structure, contracting options, pricing accuracy and approval processes.
• Responsible for the handling of day-to-day queries from groups including, sales, sales development and account management teams using quoting tools and/or CRM system.
• Generate accurate and timely quotes for products and services based on customer requirements, pricing guidelines, and business strategies.
• Collaborate with sales, finance, and product teams to understand pricing structures, discounting policies, and contractual terms.
• Evaluate non-standard quote configurations to identify relevant accounting, billing, and operational impacts and collaborate with internal teams to resolve.
• Maintain quoting databases and documentation, updating pricing information and discount schedules as needed.
• Serve as a central point of contact for deal structuring, pricing negotiations, and contract review.
• Analyze deal metrics, including pricing, margins, and profitability, to support decision-making and optimize deal outcomes.
• Partner with sales representatives to develop pricing strategies and resolve pricing-related issues.
• Facilitate deal approvals through cross-functional collaboration with sales, legal, finance, and other stakeholders.
• Document and administer approval matrix; ensure best practices are followed
• Work closely with sales operations, finance, legal, and other departments to ensure alignment of quoting and deal desk activities with overall business objectives.
• Provide training and support to sales teams on quoting tools, processes, and pricing guidelines.
• Act as a subject matter expert on quoting and pricing matters, offering guidance and insights to internal stakeholders.
• Assist the Sales & Pricing Operations teams with process and system improvements, handle sales training, ad-hoc projects and other team enablement needs
• Identify opportunities to streamline and automate quoting and deal desk processes, leveraging technology and best practices.
• Implement controls and procedures to ensure accuracy, consistency, and compliance with regulatory requirements.
• Monitor key performance indicators (KPIs) to track quoting efficiency, deal velocity, and revenue realization.

You will love this job if you have

• Bachelor's degree in business, finance, technical or related field
• 3+ years of experience with Deal Desk, Sales Operations, Pricing, Finance, or similarly related role within a SaaS company
• Experience with Salesforce CPQ a must
• Prior work in cross-functional environments, with demonstrated ability to build strong relationships with sales and related teams
• Ability to juggle multiple high priorities, meet deadlines and work independently in a fast paced, sometimes ambiguous environment
• Strong analytical and organizational skills
• Excellent interpersonal and communication skills and willingness to learn
• Proficiency in MS Office Suite (especially MS Excel) required

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.