Training Lead - US/ Telecom Experience

Save

We empower brands through innovative CX outsourcing.

Foundever

Employee count: 5000+

Egypt only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

This role will be crucial in fostering a culture of continuous learning and development, ensuring our agents are equipped with the knowledge and skills to excel in their roles.

Requirements

At least 3 years of experience in training or development roles
Prior experience in other roles within the BPO industry
Proven management experience

Benefits

Comprehensive knowledge of all service tasks and programs
System and telecommunication capabilities related to the assigned programs
Training hours and staffing needs for Customer Service Representatives (CSRs)

Apply now

Please let Foundever know you found this job on Himalayas. This helps us grow!

Apply now

About the job

Apply before

May 23, 2026

Posted on

Mar 24, 2026

Hiring timezones

Egypt +/- 0 hours

Job categories

Training Operations Lead Training And Development Lead Technical Training Manager IT Training Specialist

Skills

Training Development BPO Management Customer Service Staffing Telecommunications Systems

Browse similar jobs

Remote Mid-level Training-Operations-Lead Jobs Remote Full Time Training-Operations-Lead Jobs Remote Mid-level Training-Operations-Lead Jobs in Egypt Remote Full Time Jobs in Egypt Remote Training-Operations-Lead Jobs in Egypt

About Foundever

Learn more about Foundever and their company culture.

View company profile

We empower brands through innovative CX outsourcing. Our forward-thinking approach to customer experience outsourcing blends human expertise with AI-driven capabilities, ensuring unparalleled support for your brand’s journey into the future of CX.

Tech stack

Learn about the tools and technologies that Foundever uses to build, market, and sell its products.

View tech stack

Sass

Node.js

Spring Boot

Spring

.NET

Thymeleaf

JavaScript

HTML5

Java

CSS 3

Debian

52 more

Foundever employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Foundever.

View benefits

Corporate health insurance

Extensive healthcare coverage for all employees.

Training

All our employees have unlimited access to 2 online training platforms throughout the year. Depending on the needs, additional training is organised: OWASP, Vue.js, MySQL, AWS, management, English...

View Foundever's employee benefits

Apply now

Please let Foundever know you found this job on Himalayas. This helps us grow!

Apply now