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FoundeverFO

Senior Director Pricing - EMEA (Remote, Any Location, GB)

We empower brands through innovative CX outsourcing.

Foundever

Employee count: 5000+

United Kingdom only

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Foundever are looking for a new EMEA Senior Pricing Director, reporting to the Leader of Global Pricing. The role combines commercial strategy, analytical skills, financial acumen, team work and a strong ability to support nuanced decision-making in fast-paced deals.

He/She/They will be working on high-profile deals with Global and EMEA clients. Supported by Pricing Managers, the Pricing Director will be responsible for developing competitive and sustainable commercial proposals and modeling the financial returns of deals. The Pricing Director will also take a key role in Foundever transformation by engaging in strategic projects, including designing new commercial models. The role involves a mix of client-facing work and internal cross-functional work in a fast-paced environment.

Duties and Responsibilities:

On client deals:

  • Support the qualification of new opportunities when needed.
  • Deliver Strategic Pricing for large, complex, international deals mixing Contact Centre business and Tech solutions.
  • Model our commercial offers and shape bespoke commercial models, specific to the outsourcing industry.
  • Manage Executive Reviews with Foundever leadership, assess risks and propose mitigation plans.
  • Work with Clients and Internal stakeholders to efficiently close contracts. Assist with Transition from Sales to Delivery teams.
  • Steer Deal Owners (Business Developers, Account Managers...) in their commercial discussions with clients, until closing deal and contract signature.

In addition to deals, the role also requires a collaborative mindset with proven experience in delivering results on transformational initiatives. Non-bid work includes:

  • Engage on and own high-profile projects – for instance: design and launch of new tools, commercial strategy, account recovery plans…
  • Design and shape new commercial models for new offers (new product and service lines, new technologies, new delivery locations…); bring new commercial models to life.
  • Create a Winning Team Mindset across pricing team.

The role requires a proven track record in shaping commercial strategy and executing it for large organizations on outsourcing, technology or other business services.

Qualifications:

Expereince

  • At least 10 years in Commercial roles in Professional Services or Tech industries

Preferred –

  • Hands-on experience in managing B2B engagements and negotiating with large client organizations

  • Prior roles in Customer Success, Pricing, Solutions or Management Consulting are valued.

Education

Minimum

  • Bachelor/Master degree in Business Administration or related field, or graduated from a Business/Engineering School or a top tier University.

  • Accounting & Auditing skills / qualifications (AAT, ACCA, ACA, CIMA are a plus but not essential

Other

Languages

  • Fluent English – both conversational and written.

  • Candidates with French or German languages is preferred as you will be required to speak with the external stakeholders appropriately.

Tools and Applications

  • Excellent knowledge of Excel for modelling and MS Office suite (Word, PowerPoint...).

  • Knowledge of CPQ (Configure Price Quote) or other SAAS Pricing tools is a strong plus.

  • Knowledge of AI generative tools such as ChatGPT, Jasper and similar is a plus.

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree
Postgraduate degree

Experience

10 years minimum

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Foundever

Learn more about Foundever and their company culture.

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We empower brands through innovative CX outsourcing. Our forward-thinking approach to customer experience outsourcing blends human expertise with AI-driven capabilities, ensuring unparalleled support for your brand’s journey into the future of CX.

Employee benefits

Learn about the employee benefits and perks provided at Foundever.

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Corporate health insurance

Extensive healthcare coverage for all employees.

Training

All our employees have unlimited access to 2 online training platforms throughout the year. Depending on the needs, additional training is organised: OWASP, Vue.js, MySQL, AWS, management, English...

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