Account Manager

Floowi connects top LATAM professionals with leading U.S. companies through remote talent solutions. Our mission is to make LATAM the world’s premier hub for growth and excellence.

🌟 About our Client
A U.S.-based web studio that builds, maintains, and optimizes high-performing websites. The company has grown steadily over the years and values craftsmanship, clean code, communication, and accountability. They focus on smart, scalable systems (not bloated or flashy code) and are supported by a fully remote, dependable, and highly skilled team.

✍ Short Description
We’re seeking a Account Manager with familiarity in WordPressandShopify to own client relationships, communicate clearly, and ensure clients feel confident in the process and results. You’ll be the primary point of contact, coordinating between project managers and developers, reviewing deliverables, and overseeing requests, timelines, budgets, and hours across multiple client accounts.

💰 Compensation: Competitive salary in USD
🗣 Language Requirements: Excellent English and professional communication
📌 Location: 100% Remote
😀 Start Date: ASAP

🤔 What We Offer

• Full-time remote role with flexible hours

• A team that values results over busy work

• Clear expectations and trust to perform autonomously

• Opportunities for long-term growth in a company expanding every month

💼 Responsibilities

• Serve as the main point of contact for assigned client accounts

• Build trust through clear, consistent, and proactive communication

• Coordinate with project managers and developers to move requests forward

• Review deliverables (pages, changes, fixes) before sharing with clients

• Track client requests, timelines, budgets, and hours across projects

• Anticipate client needs and flag risks or opportunities for smoother operations

• Keep internal communication organized and well documented (notes, tasks, follow-ups)

✅ Qualifications (Must Haves)

• 2+ years of experience managing clients or accounts (agency or services environment preferred)

• Strong communication, organization, and follow-through skills

• Familiarity with web development (WordPress and Shopify preferred)

• Comfortable using tools like Asana, Slack, and Google Workspace

• Ability to learn quickly, prioritize, and think clearly under pressure

• Excellent English with a professional, client-friendly tone

🎯 Preferred Qualifications

• Experience managing website maintenance or digital/web projects

• Understanding of basic web terminology, CMS workflows, and QA

• Familiarity with CRM or ticketing systems for tracking requests

• Previous agency experience handling multiple clients at once

🚀 Ready to deliver clarity, build trust, and help manage high-performance web projects? Apply now and become a key partner for our client.