Extreme NetworksEN

Premier Delivery Engineer (PDE) -Indonesia

Trusted by more than half of the Fortune 50, Extreme is a market leader in cloud networking. Our innovative solutions help more than 50,000 customers across the globe securely connect devices and applications in new ways, helping to enrich customer experiences, reduce risk, improve operating efficiency, and grow topline revenue.

Extreme Networks

Employee count: 1001-5000

Indonesia only
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Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.
We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive.
Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.
Premier Delivery Engineer (PDE) is a designated resource to provide service and support for Extreme Networks products and solutions.

Responsibility

Provide full time support for designated customers
Responsible as technical lead and trusted advisor to the customer
Participate in meetings with customer to ensure proper prioritization of scheduled activities
Provide technical expertise in resolving service provider, data center, and wireless product issues
Use troubleshooting skills to perform lab replications, research more difficult problems, test engineering provided fixes to ensure the solution resolves the customer problem
Ability to manage a high work volume with time bound constraints
Analyzes problems and identifies solutions by utilizing databases of existing issues, debugging tools and simple or moderate lab simulations
Escalate and collaborate with Extreme Global Technical Assistance Center(GTAC) to see the problem through to resolution
Develop subject matter expertise and train/mentor others
Requirements:
Must be a Indonesian citizen
English speaking is plus
Ability to coordinate with other disciplines (3rd party firewall)
In-depth knowledge of any of the following networking technologies:
Analytics
Wireless controller
Threat prevention/filtering
SD-WAN
Switching
Experience with Extreme Network products and solution is a plus
Must have strong skills in troubleshooting and problem resolution in a network environment using networking protocols including OSPF, BGP, MPLS, etc.
Understandings in OpenStack and/or Kubernetes experience is a plus
BS Degree in Computer Science or related field, or equivalent work experience.
Network Certifications desired (i.e. CCNA, CISSP, CCIE, CWTS/CWNA, etc.)
Organization and time management skills - must be able to handle multiple issues in an organized manner
Self-motivated and have the ability to work with minimal supervision
Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.
We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

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About the job

Apply before

May 09, 2024

Posted on

Mar 11, 2024

Job type

Temporary

Experience level

Senior

Location requirements

Hiring timezones

Indonesia +/- 0 hours

About Extreme Networks

Learn more about Extreme Networks and their company culture.

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Trusted by more than half of the Fortune 50, Extreme is a market leader in cloud networking. Our innovative solutions help more than 50,000 customers across the globe securely connect devices and applications in new ways, helping to enrich customer experiences, reduce risk, improve operating efficiency, and grow topline revenue.

Our Core Values

Extreme pushes boundaries of networking technology, driven by a vision of making it simpler, faster, more agile and secure. We help customers connect beyond the network, strengthening their relationships with those they serve and finding new ways to drive better outcomes across their organization.

  • Teamwork: We work together to drive improved performance. We pull our weight, give others credit for success, push peers to raise their game and celebrate success

  • Transparency: We share what we see and what is happening, not assuming others know what we know. We shine a light on it.

  • Candor: We keep it real and embrace difficult conversations, constructively. We don't sugarcoat and there are no elephants in the room. We are respectful, but truthful.

  • Curiousity: We ask questions and commit to learn more. Learning best practices is the Extreme way. We are smarter than the competition. Higher intelligence drives higher performance.

  • Ownership: It’s our company. We have skin in the game. We invest the time and energy to make the changes that get the best outcomes for our customers, shareholders and ourselves. We're accountable.

  • Inclusion: We challenge dominant voices to listen and non-dominant voices to speak up. By fostering diversity regardless of gender, ethnicity, sexual orientation, age or religion, we get better perspective to make intelligent decisions that drive better business outcomes.

Employee benefits

Learn about the employee benefits and perks provided at Extreme Networks.

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Equity benefits

We offer an employee stock purchase program.

Life insurance

Extreme Networks brings you peace of mind by providing life insurance to you and your family.

Disability insurance

Extreme Networks brings you peace of mind by providing benefits to protect the financial needs of you and your family.

Retirement benefits

Extreme Networks provides globally compliant retirement plans, including public and private options, and contributes to retirement savings.

View Extreme Networks's employee benefits
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Extreme Networks

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