Relationship Management Manager for Employer Services, building and maintaining positive relationships with clients, driving business growth, and leading a team of Relationship Managers.
Requirements
- Bachelor's degree or equivalent experience
- 3+ years of experience in sales/account management leadership
- Financial knowledge, including experience managing revenue performance, renewal health, and retention outcomes
- Experience using VOC insights to identify innovation opportunities and improve client experience
- Knowledge of Employer Services, including Verifications, Unemployment, Employer Tax Services, WOTC, Onboarding, I9, Paperless Pay, W2, and ACA
- Proficiency with CRM platforms, reporting tools, and sales/account management systems
- Customer-focused with experience building trusted relationships with clients and internal partners
Benefits
- Great compensation package and bonus plan
- Core benefits including full medical, dental, vision, and matching 401K
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
