Application Engineer - Food Retail End User

Job Description

The Application Engineer position supports Danfoss Climate Solutions in North America with a focus on air conditioning and refrigeration OEM sales by providing component and system expertise for overall support in the selection, qualification, and application of all Climate Solutions components. This position works together with the Regional and Global Key Account Managers to realize the overall sales and business development plans for the region. The Application Engineer is a vital technical link to our customers and ensures that critical application knowledge obtained in the field is communicated back into our factories for continuous improvement and development of new products.

This is a remote position for a candidate located in the United States or Canada.

Job Responsibilities

Responsibilities for this position include but are not limited to the following:
• Actively work with customer engineering teams to incorporate Danfoss components into supermarket refrigeration designs
• Assist customer engineering with understanding and implementation of Danfoss components in new technologies
• Support customer technical needs, incl. training, learning materials (i.e., videos, documents, etc)
• Assist Danfoss account managers in technical customer meetings (local and remote)
• Support customer engineering in general technical needs with existing products (i.e., troubleshooting)
• Periodic site support for equipment startup, troubleshooting, etc
• Manage and escalate customer-reported defects and enhancement requests internally

Background & Skills

The ideal candidate possesses these skills:

• Strong coordination and communication skills
• Knowledge in HVAC/R applications, including supermarket parallel racks with preference on controls systems
• Ability to help advance market share against strong competition
• Balancing high demands inherent with multiple customers while managing projects and technical discussions
• Entrepreneurial as well as strong initiative and ability to lead/drive process improvements
• Willing and able to travel regionally and internationally (20-30% travel required)
• Periodic after-hours emergency phone support
• Bachelor in Engineering (Mechanical or Electrical) or Engineering Technology with preference in Mechanical, Refrigeration, or HVAC
• Experience with MS Office is required

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

Employee Benefits

We are excited to offer you the following benefits with your employment:

• Bonus system
• Paid vacation
• Flexible working hours
• Possibility to work remotely
• Personal insurance
• Opportunity to join Employee Resource Groups
• State-of-the-art virtual work environment
• Employee Referral Program

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.