Job Description
Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary.
This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.
We are looking for Security Solution Architect who will:
- You will design, develop and prototype system solutions to business and CSG customers in order to address their business and security needs.
- You will provide leadership on technical and sales project teams and handle the most complex project issues and technical challenges.
- You will work with management, customers and cross-functional peers on long-range strategy requiring creative solutions.
- You will design security solution elements that ensure requirements for the performance, uptime, resiliency, security, supportability, and technology platform selections for client facing and internal systems are achieved.
- You will extract, clarify and translate customer and security requirements using complex methods/models to determine appropriate system solutions and cost models Establish and implement technology migration strategies for applications or architectures.
- You will guide the sales, relationship management, and customer care teams to identify and prioritize requirements for new features and/or complex changes.
- Ensure requirements are clearly defined, variable, and scalable globally across the company.
- Consult internally and externally on technical opportunities inherent in the existing product roadmap.
- Build strong relationships with the customer – specifically with technical team members to ensure professional interactions are consistently maintained.
- Support the Application architects in selecting the application framework.
- In conjunction with the Application Architect sizes the application and selects the Platform as a Service methodologies, technologies security model, and configurations to use. Research, identify, test, certify, and select technology products required for solution delivery.
- Provide mentorship and training of other associates at the same level or below on processes and tools; and handle more complex issues/requests.
- Assist in the development of sales proposals and other key documentation that are leveraged during the sales process.
- Provide product and solution-based security expertise to help facilitate the solution selection and decision-making process and provide the necessary information to enable the customer to make an informed decision.
- The Security Solution Architect is responsible for understanding security standards and best practices, leveraging knowledge of CSG applications, keeping current with trends and emerging technologies, and providing guidance and direction to the various development and business groups on standards that drive down risk and drive up quality and performance.
Is this opportunity right for you? We are looking for candidates who have:
- Bachelor’s degree in information technology security or equivalent education/experience.
- Security related certification preferred including: CISSP, various SANS certifications, etc.
- 10+ years of professional IT security experience in large scale, distributed environment with hands on experience in multiple technologies and multiple roles.
- At least 3-5 years of relevant experience in information security architecture
- Extensive background in hardware and infrastructure, including relationships with hardware vendors
- Customer-facing experience preferred
- Strong sense of ownership, initiative, and the ability to accept and mitigate risks.
- Excellent verbal and written communication skills with a wide range of audiences including technologists, executives, business stakeholders and IT team members.
- Excellent problem-solving skills
- Ability to work independently and collaboratively with cross-functional teams.
- Expert knowledge/experience in:
- Information security theory and practical application in large scale, distributed environments
- Security-by-design, Privacy-by-design, and Assume Breach principles
- Security and privacy governance and compliance requirements (ISO 27001, PCI, GDPR, and others)
- Generally accepted security best practices (CIS and others)
- Incident response including host forensics, network forensics, and reverse engineering malware
- Enterprise security technology architecture
- Enterprise network security architecture
- Advanced understanding of hacker tools, techniques, and procedures
- Programming and scripting experience, Python, Ruby, C#, and REST APIs
- Industry standard Operating systems, Windows and LINUX.
- Complex IT systems, data center infrastructure, and software with a consistent knowledge of evolving and emerging technologies.
- Design, development, implementation, and operational support of mission critical solutions in large scale environments and organizations.
- Solid understanding of technologies including: Security tools including SIEM, IDS/IPS, host-based security systems, and network and host forensic tools, operating systems and hypervisors – VMware, Hyper-V, Xen, Networking - TCP/IP, Routing and Switching Technologies, Identity & Access Management standards and technologies, and public cloud architecture, infrastructure, and services (AWS, Azure, and others)
- Solid understanding of product/application security standards and practices. Familiarity with OWASP Top 10 and OWASP Application Security Verification Standard.
- Ability to analyze and solve problems both independently or within a cross-functional team environment
- Demonstrated ability to think analytically, organize thoughts and act strategically
- Working knowledge of enterprise architecture frameworks and methodologies (TOGAF)
- Ability to manage multiple concurrent projects and activities while maintaining a strong attention to detail
- Design Private and Public Cloud architectures to conform to customer SLAs
- Ability to learn new technologies and apply them to solving issues and problems within your area of expertise
CSGer Perks & Benefits:
- Work from Home, in-office, or hybrid
- Employee Belonging Groups
- Healthcare: Dental, Medical, and Vision
- Paid Vacation, Volunteer, and Holiday Time Off
- And so much more!
Location(s):
India RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
