Information Specialist II

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for an Information Specialist II who will:

• Utilize Power Platform tools (Power Apps, Power Automate, Power Pages) to automate workflows within the reporting and data processing ecosystem.
• Leverage the capabilities of Power Platform to design apps and pages, allowing the creation of service centers. Develop intuitive interfaces that facilitate the setup and management of service centers, enhancing user engagement and efficiency in service-related processes.
• Collect and analyze transactional data from a variety of imperfect data sources to ensure the breadth, depth, and quality of reporting information. Design data solutions to include intermediate reports, analytics, dashboards, templates, Power BI cubes/reports, scorecards, and other BI solutions.
• Design and construct reusable report parts and templates. Analyze the results, reconcile, and implement data solutions.
• Work with Data Architects, Information Specialists, and Data Scientists to establish system interfaces using ETL tools for the purpose of data integration.
• Identify fraudulent activities, and continued compliance with industry standards and practices.
• Specialist are expected to identify risk-related trends within the portfolio and are responsible for approval, execution of escalations, exceptions and interacting with customers or other internal departments.

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s degree in information systems, Statistics, related field, or equivalent experience
• Proficiency in English in a business environment
• 2 years of experience working with Power Platform stack (Power Apps, Power Automate, Power BI)
• Familiarity with some of these tools: Power BI, Excel, Microsoft Reporting Services, Microsoft Analysis Services, Power Pivot, Toad for SQL Server, AWS, or Azure.
• Management analytics reporting
• Ability to interpret financial statement documentation and credit reporting agency information
• Working knowledge of credit and risk management principles

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid

• Employee Belonging Groups

• Healthcare: Dental, Medical

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.