United States onlyCompany
Cox Automotive - USAJob Family Group
SalesJob Profile
Client Success Manager - CAIManagement Level
Manager - Non People LeaderFlexible Work Option
Can work remotely but need to live in the specified city, state, or regionTravel %
Yes, 50% of the timeWork Shift
DayCompensation
Compensation includes a base salary of $99,000.00 - $148,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $62,400.00.Job Description
Autotrader, a Cox Automotive brand, is currently hiring a Client Success Manager/Territory Sales Manager to join our team in Florida. This territory will cover the Santa Barbara/Oxnard/Ventura/Santa Maria markets and this person must live in this area.
As the Client Success Manager, you will be responsible for growing and retaining subscription revenue for Autotrader and Kelley Blue Book products and growing a portfolio of franchise and large independent automotive dealers. You will present creative solutions to help dealers reach their business objectives, provide insights to automotive dealers regarding key business challenges, and collaborate across Cox Auto sales teams to drive quality referrals. Your responsibilities will include building and cultivating relationships with automotive dealers assigned to your book of business.
What You’ll Do:
- Meet/exceed revenue, retention, and referral goals.
- Manage Sales Pipeline and Forecasting.
- Maximize utilization of multiple sales enablement systems, tools, and analytics
- Ensure dealer expectations are exceeded
- Expand relationships with multiple decision makers at dealer clients to maximize revenue & minimize cancellations; Work closely with assigned dealers to provide a data-driven consultative assessment of their operational challenges and needs; own, deepen and continually build the relationship with their dealers.
- Reinforce value proposition with content and data through monthly ROI business reviews
- Leverage qualitative and quantitative data, including market insights, to assist dealers in making educated business decisions
- Identify cross-sell and upsell opportunities within a portfolio of assigned accounts; Support sales partners from other business units to discover, design, and propose solutions to meet dealer objectives
- Advocate for assigned dealers during the implementation and onboarding of solutions
- Respond and route customer issues to the appropriate point of contact or business unit
What’s In It For You?
As a dynamite Client Success Manager, you deserve success in your life as well, and at Cox, we define “success” as being a part of a company that gives you lots of opportunities and options.
- First, we’ve created an exceptional salary package, plus additional incentives including highly sought-after yearly sales awards and recognition for our top salespeople. We are an inclusive, sales-friendly environment where different perspectives are valued and celebrated.
- We believe in taking good care of our team. You’ll also have access to benefits like an impressive base salary with an uncapped commission, 401(K) with company matching contributions, and quality healthcare & life insurance options.
- Work/Life Balance: Cox gives you flexible paid-time-off and provides access to a lifestyle coach, adoption assistance, fertility assistance, pet insurance, employee discounts, tuition reimbursement, and more.
Come join an organization that is pushing the boundaries of the automotive industry in all directions. We are a powerhouse in providing software, inventory, digital, and mobility solutions to our clients with an exciting future of continued growth.
Who You Are:
You’re a self-starting, consulting, and closing crusader who knows how to win clients and keep them. You love being on the road, connecting with people, and bringing solutions to their doorsteps. You structure each day for success and each relationship with care.
Qualifications:
Required:
- Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field
- Travel within an assigned sales territory will be required.
- Safe drivers needed; valid driver’s license required.
Preferred:
- Automotive industry or advertising media experience.
- Experience working in a field-based environment.
- Extensive knowledge and experience with social media, digital advertising, and internet platforms.
- Demonstrated proficiency and knowledge in various technologies such as CRMs and Analytic Tools
Come join the Cox family of businesses and make your mark today.
