Coupa Software, Inc.CI

Senior Enterprise Growth Account Director - 10181

Coupa Software Incorporated is an American technology company providing an AI-driven platform for total spend management and supply chain solutions, helping businesses gain visibility and control over their spending.

Coupa Software, Inc.

Employee count: 1001-5000

United States only
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Customer Growth Account Director to Coupa:
As a Customer Growth Account Director at Coupa, you will directly and significantly impact our organization by driving account expansion within our existing customer base. Your role is crucial in maintaining executive sponsorship, understanding the unique business needs of our customers, and developing comprehensive account plans and strategies. By fostering strong relationships and working closely with our Customer Value Managers (CVMs) and other customer-facing teams, you will identify, pitch, and close cross-sell opportunities to drive growth within your assigned accounts.
Your contributions will be pivotal in our continued success and market leadership. Through your expertise in account management and deep understanding of our customers' evolving requirements, you will ensure that Coupa remains a trusted partner and delivers exceptional value to our clients. By effectively expanding our customer accounts, you will contribute to our overall growth trajectory and help solidify our position as a leader in the industry. Join us in shaping the future of customer growth at Coupa and make a lasting impact on our organization's success.

What You'll Do:

  • Collaborating with customers, Customer Value Managers (CVMs), and internal teams to identify cross-sell opportunities aligned with customer business objectives
  • Developing and executing on an account development strategy to establish Coupa as the leading Total Spend Management platform
  • Creating an account penetration model that enables multi-angle access to key stakeholders within the customer organization
  • Crafting value messaging targeted towards the chief economic buyer in target accounts, aligning with their specific needs and challenges
  • Partnering with supporting functions such as CVMs, Value Solutions Consultants, and Customer Support to enhance Coupa's brand presence in assigned accounts

What You Will Bring to Coupa:

  • A strong SaaS sales background with a proven track record of developing existing Accounts and driving complex multi-stakeholder engagements
  • Domain knowledge in Spend Management would be a plus
  • The ability to identify client pains and develop unique and compelling value propositions that focus on delivering business value to the client
  • Out-of-the-box-thinking and bringing fresh ideas to replace existing solutions with Coupa ́s outstanding Spend Management solutions portfolio, including Coupa Pay and Coupa Supply Chain

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

About the job

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Job type

Full Time

Experience level

Senior
Director

Location requirements

Hiring timezones

United States +/- 0 hours

About Coupa Software, Inc.

Learn more about Coupa Software, Inc. and their company culture.

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At Coupa, the mission is to empower organizations worldwide to maximize value and operationalize purpose through their business spend. This is anchored in a shared belief that 'we are smarter, together.' The company's culture is deeply rooted in its core values, which drive every decision and action. These values include ensuring success for the entire community – customers, partners, suppliers, and employees (#AllOfUs). Coupa fosters an environment where individuals own their results, taking proactive action and accountability for the outcomes of their efforts. A significant emphasis is placed on cultivating belonging, promoting empathy, inclusion, and goodwill throughout the organization. This commitment extends to building tomorrow together, encouraging collaboration and innovation to disrupt the industry positively. Coupa believes in a workforce where diversity expands, equity accelerates performance, and inclusion unlocks the full potential of every employee.

Coupa is dedicated to operating sustainably, equitably, and ethically, holding itself accountable through a comprehensive Environmental, Social, and Governance (ESG) strategy. This strategy focuses on platform innovation to empower customers in driving responsible business impact, such as reducing their environmental footprint and increasing social impact and supplier diversity. The company is committed to protecting the planet with a climate strategy aimed at net-zero emissions. Furthermore, Coupa supports its employees and communities through volunteerism, philanthropy, and inclusive programs, offering employees dedicated volunteer time off. Strong governance practices ensure a safe, secure, and ethical work environment, supporting human rights within the workplace and its supply chain. The company's AI platform is community-generated, leveraging anonymized customer data to provide intelligent insights across supply chain, procurement, and finance, fulfilling the vision that no single entity is as smart as the collective. This collaborative and value-driven approach defines Coupa's identity and its commitment to making a meaningful impact.

Employee benefits

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Time Off

Provides time off for employees.

Remote Work Flexibility

Offers flexibility for remote work.

Leadership Development

Offers leadership development programs.

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