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CordialCO

AI Engineer

Cordial is a cross-channel marketing and customer engagement platform founded in 2014 that helps brands send personalized messages across email, SMS, and mobile apps using real-time data and AI. [1, 14, 33]

Cordial

Employee count: 51-200

Salary: 140k-160k USD

United States only

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ABOUT CORDIAL

We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message.

We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day.

OUR VALUES

  • Communicate better than the rest
  • Own it, every time
  • Solve client problems tenaciously
  • Make Waves

POSITION SUMMARY

We’re looking to an AI engineer to join a multidisciplinary team helping to shape our AI strategy and showcasing the potential for AI through early-stage solutions. This is an excellent opportunity to take advantage of emerging trends and technologies and make a real-world difference.

YOU WILL

  • Work with cross-functional teams in identifying and prioritizing key areas of a partner's business where AI solutions can drive significant business benefit
  • Design and build AI prototypes through hands-on experimentation, testing, and collaboration with product
  • Work closely with scientists and other engineers to rapidly prototype and deploy new algorithms
  • Continuously explore and implement innovative solutions to complex technical challenges, in order to advance what's possible in large-scale information processing

ABOUT YOU

  • Two or more years of experience in applying AI to practical and comprehensive technology solutions
  • Bachelor's or master's degree in computer science or related field
  • Experience with ML, deep learning, TensorFlow, Python, NLP
  • Experience deploying and monitoring ML models in production environments
  • Experience working with large-scale datasets and optimizing model performance
  • Experience in REST API development, NoSQL database design, and RDBMS design and optimizations
  • Knowledge of basic algorithms, object-oriented and functional design principles, and best-practice patterns
  • Comfortable working in ambiguous environments and defining solutions to open-ended problems

COMPENSATION BENEFITS

$140,000.00-$160,000.00 annually. The compensation range may be adjusted based on experience and location. In combination with base salary, Cordial's compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, flexible time off. Additionally, we offer perks such as childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DEI efforts, and an overall respectful and open culture!

Cordial is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability status, sex (including pregnancy), age, gender, gender identity or expression, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

Cordial is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 140k-160k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Cordial

Learn more about Cordial and their company culture.

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Cordial was founded in 2014 by Jeremy Swift, Adam Gillespie, Chris McGreal, and David Baker with a clear vision: to revolutionize how marketers connect with their customers. [5, 14] Before Cordial, Jeremy Swift, a graduate of Point Loma Nazarene University with a degree in Organizational Communication & Business Strategy, had already dipped his toes into the entrepreneurial world during college, co-founding a software company focused on e-communications. [1, 10] He was also a founding member of BlueHornet, a first-generation email marketing SaaS company, which he successfully sold in 2004. Adam Gillespie, a dedicated technologist, brought his experience as CTO of BlueHornet, where he played a key role through its acquisition. [1, 20] The idea for Cordial, initially sketched out on a cocktail napkin, was born from the belief that marketing could be more human and empathetic. [1, 14]

The founders saw a gap in the market for a platform that could truly empower marketers to deliver personalized, emotionally intelligent messages across various channels by simplifying data management and leveraging real-time data. [1, 12, 14] This desire to inspire more thoughtful communication and create more personal experiences became the driving force behind Cordial's development. From its headquarters in San Diego, California, Cordial embarked on its mission to build a next-generation messaging platform. [2, 8] The company's technology was designed to automate billions of data-driven messages across email, SMS, mobile app, social media, and more, helping brands drive scalable revenue growth and foster lasting customer connections. Over the years, Cordial has grown significantly, attracting notable clients like L.L.Bean, PacSun, REVOLVE, Realtor.com, and Forbes. [4, 14, 28] The company has been recognized for its rapid growth, appearing on the Deloitte Technology Fast 500™ list and Inc. 5000. [4, 38] Cordial's commitment to its employees and culture has also been acknowledged with awards for Best CEO, Best Company Culture, and Best Companies for Women. [11, 38] Today, Cordial continues to innovate, particularly in AI, to help brands send a better message and build stronger customer relationships. [4, 28, 33]

Employee benefits

Learn about the employee benefits and perks provided at Cordial.

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Commuter Benefits

Commuter benefits offered.

Cell Phone Allowance

Monthly cell phone stipends.

401(k) Program

Cordial offers a 401(k) program with match.

Company Equity

Cordial's compensation package includes equity.

View Cordial's employee benefits
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Cordial

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