Philippines onlyPlease send your CV in English.
🚀 High-growth tech international environment
🏖 Unlimited Paid Time Off
🌍 Work 100% remotely
💡1-1 Coaching sessions with our resident communications advisor
📝 8-month contract (parental cover)
💰 Salary: $800 gross/month
Work Pattern:
Working time is divided unequally into short and long weeks as follows:
- Long weeks: Mon, Tu, Fri, Sat, Sun
- Short weeks: Wed & Thu (5 days off)
In a month, you will have 2 long and 2 short weeks.
Working hours: 8:30am-9.00pm CET (2:30pm - 4:00am Manila time)
About the role
Step into the vibrant global community of CloudTalkers as an Accounts Approval Specialist! Join us in ensuring the security clearance of new customers, providing professional technical support, and fostering strong relationships with clients worldwide.
You'll have the opportunity to work alongside diverse cultures and find ample room for learning!
What’s in it for you:
Community: Step into a vibrant, global community of CloudTalkers. Check our Life at CloudTalk on Instagram 😀
International Network: Expand your horizons as you work with customers and tech companies from across the globe, from Europe to Asia and the Americas.
Flexibility: Take advantage of a rotational work schedule that lets you dive into your work fully during long weeks, then recharge with meaningful downtime during shorter weeks.
What you will do:
- Security clearance of the new customers at CloudTalk app and verification of client’s information.
- Professional technical support for existing or new customers. You’ll learn new information and skills every day.
- Developing and strengthening great relationships with customers.
- Communicating with various types of companies, people and cultures (we have customers from all over the world).
- Taking part in creating technical documentation, knowledge base and troubleshooting documentation for internal and external purposes.
- Contributing to the continuous growth of our amazing team.
You will be a great fit if...
- You are happy to cover the rotational work shift as described above
- You are fluent in English
- You have experience in compliance, anti-fraud, documents/accounts verification, resistrations or any other relevant field
- You are a team player, willing to jump in to help your colleagues
- You have a learning mindset, eager to study and learn more about our technology and product
- You are a self-starter and can take ownership of your own work
- You have great communication skills
Why you will love to be a CloudTalker:
🏖 Unlimited Paid Time Off
🌍 Work 100% remotely
🤩 CloudPerk - annual budget towards development, health and well-being
💲 Referral bonus up to 5000 EUR
💰 Company Stocks
💡Coaching sessions with our resident communications advisor
📚 Leaders Academy
👥 Virtual & physical team buildings
What to expect from our hiring process:
- Intro call with our Talent Acquisition team
- Interview with the Hiring team
- Values-fit call
About CloudTalk
CloudTalk is an AI-powered business communication platform that boosts the power of the human mind. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.
Empowered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9 and HenQ, we help 4,000+ revenue-driving sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia and Mercedes.
Our globally distributed team of 140+ professionals (20+ nationalities) is constantly growing. CloudTalkers work onsite from Prague and Bratislava, as well as fully remotely globally.
Together, we are on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.
Spain only
Czechia only
Canada only
Mexico only