United States onlyOur TeamWe are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.
We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day.
Who You AreBrightwheel is seeking a Senior Data Analyst to join the Analytics team. We are looking for a world class problem solver and a highly structured thinker that can break down and solve any challenge using data. This person will both answer high priority, targeted business questions to drive growth as well as support day-to-day reporting needed across the business - including Product, Marketing, Sales, Customer Success and more. Additionally, this person will work closely with our Data & Analytics Engineering team on building and improving our operational data sets that power our analytics and operational workflows.
The ideal candidate is someone who has a strong bias towards action, enjoys finding patterns amidst chaos and has repeated, demonstrated success using analytics to drive impact. We are looking for someone who has technical skills to surface insights quickly and the communication skills to translate those insights in a way that persuades action.
What You’ll Do
- Use quantitative data analysis across multiple data sources to provide insights to help business and product leaders understand critical business questions - including identifying and quantifying the key levers that impact the business
- Identify analyses and key metrics to drive and inform our GTM strategy and track progress against company initiatives
- Report against company initiatives by identifying key metrics and building executive-facing dashboards to track progress across the business, including areas like Marketing, Sales, Product, and Customer Success
- Build scaled analytical solutions for the business partnering closely with Data Engineering to simultaneously ensure sustainable sources in the data warehouse
- Partner closely with your internal customers to intake, prioritize and deliver against new report requests and analysis/business questions
- Collaborate with cross-functional operational teams to drive continuous data discovery and usage
Qualifications, Skills, & Abilities
- 2-4 years experience in analytics, business intelligence, or other relevant technical role, or 1-2 yrs of analyst experience paired with 1-2 years of consulting or other directly relevant experience
- Highly proficient in SQL with working knowledge of optimizing and debugging complex queries (Preferred: ETL experience)
- Proficiency in one or more analytics visualization tools (e.g., Tableau, Sigma).
- Must have experience deriving insights from complex data and dealing with relational databases
- Working knowledge of data engineering principles: understanding how to store, manage, & retrieve large-scale data sets from multiple systems for analysis or operations
- Demonstrated ability to be a trusted & respected business partner to all levels in the organization, and the ability to translate data into clearly actionable next steps for internal teams
- Ownership mindset: Must be able to initiate, prioritize and drive projects to completion with minimal guidance
- Experience with our most relevant tools a plus (dbt, Tableau, Airflow, Salesforce)
- Experience designing A/B tests and interpreting results a plus
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