Director, Analytics

Brightcove is seeking an exceptional data practitioner and results oriented leader to modernize our data strategy and deliver data driven solutions that provide direction for future growth at Brightcove. As Director, Analytics you’ll be challenged to develop a team of highly skilled analysts that transform data into actionable business insights. You will leverage your strengths in analysis, data modeling, business intelligence, data interpretation and cross functional collaboration to generate insights that will drive decision making across the organization.

Job Responsibilities

• Lead and develop a high performing, proactive team of analysts that are able to gather, analyze, synthesize and deliver data and recommendations accurately and timely
• Act as an analytics thought partner for product, marketing, sales, customer success and other key functional teams; proactively identify and explain trends; measure impact and effectiveness of features, experiences, creative campaigns across platforms and channels; drive customer, engagement, and revenue growth
• Develop, propose and execute on analytics initiatives and roadmaps to ensure data best practices and play a critical role in expanding the data-informed culture at all levels of the organization
• Apply sophisticated computational, statistical, and modeling techniques in support of decision-making and drive KPI improvement; techniques include A/B and multivariate testing, predictive analysis, classification, attribution, media mix modeling, data mining, clustering and segmentation
• Effectively distill complex results down to concise summary and present actionable insights to non-technical audiences
• Collaborate with cross-functional partners in product, marketing, sales, engineering, operations, finance etc to define and influence data-informed business strategy and roadmaps
• Manage development of data resources, gather requirements, organize sources, and support product and campaign launches
• Partner with data engineering and technology teams to continuously seek innovative ways to improve the quality and accessibility of our analytical framework and data reporting infrastructure

Qualifications/Experience

• Minimum Bachelor’s degree in a quantitative field; Master’s or PhD a strong plus
• 6+ years of experience in building, managing, and leading a high-performing analytics team
• 10+ years of experience in a data heavy position and strong track record of delivering analytics and business intelligence solutions that directly impact business strategy
• Strengths in developing and executing data roadmaps to drive decision making across product, marketing, sales and customer success organizations
• Ability to combine multiple disparate data sources into quality, scalable reporting solutions
• Advanced proficiency in SQL and programming/scripting languages (e.g. Python, R)
• Expert knowledge with business intelligence tools (e.g. Looker, Tableau)
• Strong knowledge with statistical analyses, application, and concepts (e.g. regressions, experiment design, classification etc.)
• Ability to operate independently and prioritize multiple projects simultaneously
• Strategically-minded yet strong detail-orientation with a penchant for data accuracy and intellectual honesty
• Skilled in communicating and presenting results to executives as well as speaking deeply about data/statistics
• Thrive on empowering team members and view the team's success as own

About Brightcove

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change.

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, and we actively support a culture where inclusion and growth are at the center. We hire, recognize, and promote employees who are committed to these same ideals. We value collaboration, creativity, work/life balance, professional growth, and creating an empowering space for open communication. No matter where our employees work, remotely or in one of our global offices, employees have plenty of opportunities to meet colleagues and celebrate a variety of personal interests and perspectives.

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our Boston office, located in beautiful Fort Point harbor. Employees enjoy access to fully-stocked kitchens and social activities including: happy hours, trivia, ping pong tournaments, and events and celebrations of all kinds.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email [email protected].

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

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At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcove’s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, health insurance (medical, dental, and vision), generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.